Driver and Vehicle Licensing Agency

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DVLA Coronavirus (COVID-19) update

Guidance

Our online services have not been impacted by the COVID-19 pandemic and are running as normal.

Online duplicate log book service launched

Press release

The time it takes motorists to receive a duplicate log book (V5C) has been slashed from 6 weeks to just 5 days, as a result of a new online service launched this week by DVLA.

Image of a torn V5C vehicle registration document to depict what this service would be used for.

Expired driving licences automatically extended by 11 months

Press release

Photocard licences or entitlement to drive that expires between 1 February and 31 December 2020 have been extended for 11 months from the date of expiry.

Renewing a photocard licence

Tell DVLA you've changed your address

Service

What to do if you need to change your address on your photocard driving licence or vehicle log book (V5C)

Image of a residential property and a vehicle document

Applications for renewing lorry and bus driving licences at age 45 and over during the coronavirus (COVID-19) pandemic

Statutory guidance

This legal notice is for bus and lorry drivers aged 45 and over who currently need to renew their licences. If you are in this category, you must read this notice.

Applying for a replacement licence

Service

What to do to replace a lost, stolen or damaged driving licence.

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What the Driver and Vehicle Licensing Agency does

We’re the Driver and Vehicle Licensing Agency (DVLA), holding more than 49 million driver records and more than 40 million vehicle records. We collect around £6 billion a year in vehicle excise duty (VED).

DVLA is an executive agency, sponsored by the Department for Transport.

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Guidance and regulation

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News and communications

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Research and statistics

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Policy papers and consultations

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Transparency and freedom of information releases

See all transparency and freedom of information releases

Our management

Julie Lennard
Chief Executive
Tony Ackroyd
Operations and Customer Services Director
Lynette Rose
Strategy, Policy & Communications Director
Andrew Falvey
Commercial Director
Brian Sullivan
Chief Technology Officer
Louise White
HR and Estates Director
Tracy Nash
Interim Finance Director
Lesley Cowley OBE
Non-executive Chair
Jeremy Boss
Non-executive Director
Matt King
Non-executive Director
Ranjit Gill
Non-executive Director

Contact DVLA

How to contact DVLA

Contact Form: How to contact DVLA

Use the link to find the right number, email or address to contact DVLA about vehicle tax and registration, driving licences and drivers’ medical issues.

Events and Conferencing

The Richard Ley Development Centre
Upper Forest Way
Swansea Vale
Swansea
SA7 0AN
United Kingdom

Contact Form: Events and Conferencing

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request.
  2. Check our previous releases to see if we’ve already answered your question.
  3. Make a new request by contacting us using the details below.

Freedom of Information requests

Freedom of Information,
Driver and Vehicle Licensing Agency,
Longview Road,
Swansea
SA6 7JL
United Kingdom

FOI contact form

You can also ask for information that DVLA holds about you by making a subject access request.

Corporate information

Jobs and contracts

Read about the types of information we routinely publish in our Publication scheme. Find out about our commitment to publishing in Welsh. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use. Find out About our services.