Guidance

The Richard Ley Development Centre

The Richard Ley Development Centre is a flexible conference and training venue located in Swansea, designed to meet the needs of companies.

About the Richard Ley Development Centre (RLDC)

The RLDC comprises 2 facilities: the Innovation Facility and the Learning Facility. Both buildings have a welcoming reception area which can be used for course or event registration. The 2 facilities are joined by our 130-space carpark with an additional 7 disabled parking bays.

The Innovation Facility

The Innovation Facility is a modern conferencing venue.

Innovation Facility

It has:

  • an impressive high-tech digital theatre
  • 7 conference rooms
  • an IT training suite
  • ‘the zone’ - used for small workshops, problem solving and thought provoking sessions
  • an on-site cafe
  • free wireless internet capability

The digital theatre

Digital theatre

The digital theatre is ideal for conferences, seminars or large-scale presentations. It can seat up to 240 people theatre style, or up to 96 people cabaret style. This large flexible space is fully equipped with modern IT and AV technology, including interactive audience voting and autocue equipment. All digital theatre events are fully supported by the RLDC’s in-house creative production team.

Conference rooms and IT training suite

The 7 conference rooms offer differing capacity. Some of these rooms are sub-dividable to allow maximum utilisation. All the rooms have either a ceiling mounted projector with screen or a large LCD screen. The IT training suite has a fixed classroom layout with 10 networked computers.

The café

The cafe

The RLDC café, located in the Innovation Facility, is open from 8am until 3pm Monday to Friday and serves a selection of hot and cold snacks and drinks. Vending facilities serving snacks and cold drinks are also available in this area.

In addition to the RLDC’s wireless capability the café has a drop-in PC with full internet access available from 8am until 4:30pm, Monday to Friday, for web browsing or accessing emails, for use by all RLDC customers.

The zone

The Zone

We also have a room that we call ‘the zone’. This circular room is ideal for small workshops, problem solving and thought-provoking sessions. The curved walls promote participation and encourage creative thinking. Doubling as white boards they assist the capture of your innovative ideas.

The Learning Facility

Learning Facility

The Learning Facility is a purpose built training centre. It has 14 modern, naturally lit, air conditioned classrooms, all equipped with audio visual and IT facilities. All classrooms have free wireless internet capability. The Learning Facility also has a ground floor media suite, for web, video and telephone conferencing.

The media suite

The media suite

The RLDC Learning Facility houses the RLDC media suite. This facility can accommodate a video conference of around 12 to 15 people over either ISDN or the web. Both types of conferencing allow you to display and interact with visuals and presentations at both ends of your conference call. The media suite also provides a comfortable location for an audio conference.

For larger video conferences the RLDC’s digital theatre also has both ISDN and web based conferencing capability. With the exception of the IT training suite, all RLDC training and conference rooms have flexible furniture which allows a choice of room lay-outs.

All rooms are equipped with a desktop computer, flipchart stand with paper and a standard supply of stationery items.

Booking an event

Booking a room or the digital theatre

Booking an event

All events held at the RLDC are booked through our dedicated team of booking clerks.

The bookings service is open from 8am to 4:30pm Monday to Friday to help you to select which type of conference or training room, room layout and equipment best meets your needs. The RLDC provides an attractive day delegate package for theatre groups of a 100 or more.

RLDC booking form

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The RLDC booking team will check availability and suggest suitable accommodation for your event. When you have agreed your booking you will then be asked to complete and return an RLDC booking form. When we have received your form, your booking will be scheduled and entered onto our electronic booking system. If there are any queries about your booking, the booking clerk will contact you directly.

Finally an email confirming your booking details will be sent to the email address supplied.

Should you need to cancel your booking with us for any reason, please inform us immediately as there may be a cancellation charge. For details on our cancellation policy, please see the terms and conditions on your booking form.

Room layout

Room layout example

With the exception of the raked seating in the theatre and the IT training suite, all RLDC furniture is flexible and can be set up to meet your individual needs. The most common set ups are:

  • theatre
  • classroom
  • boardroom
  • horseshoe
  • cabaret

Each room’s capacity will differ depending on the furniture setup you choose. All rooms are equipped with a desktop computer, flipchart stand with paper and a standard supply of stationery items.

Hospitality

Hospitality image

A full hospitality and catering service is available to compliment your RLDC event, from a continental breakfast on arrival to a selection of cold or hot fork buffets and afternoon tea and coffee. The RLDC also provides an attractive day delegate package for theatre groups of 100 or more. You can indicate your hospitality requirements by completing the relevant section of the RLDC booking form. The bookings team will be happy to assist you when making your choices.

Your event organiser will confirm any hospitality requests for you, including any special dietary requirements you may need to cater for.

Please note that our catering suppliers require 48 hours notice to cancel hospitality requests. Failure to notify in time may result in having to pay the full cost of any hospitality ordered.

Planning an event

Event management service

Event management service

All events held at the RLDC are appointed an event co-ordinator.

Following the confirmation of your booking, your event co-ordinator will contact you to discuss your requirements and will remain your single point of contact from preparation to the conclusion of your event.

If you need advice about event management before booking with us please contact a member of the event management team.

Your event co-ordinator is available to advise you about:

  • planning your day
  • use of the RLDC’s audio visual and IT capabilities (including our ground floor media suite, for web, video and telephone conferencing)
  • room or theatre lay out
  • any hospitality or parking requirements

Where you have more complex technical requirements your event co-ordinator can arrange for you to meet one of our equipment officers or a member of our creative or IT teams.

Additional equipment

In addition to the standard equipment available in each of our rooms, the RLDC has a large selection of equipment available to compliment your event. For example:

  • laptops
  • flipcharts
  • interactive voting system
  • autocue
  • microphones
  • digital photography

The RLDC equipment officers and creative production team provide in-house support for the full range of equipment available. Please ask your event co-ordinator to arrange any additional equipment you may need.

Attending an event

Opening times

Our opening times are 8.30am until 4:30pm Monday to Friday. Weekend and evening bookings are available by prior appointment.

Passes

The RLDC reception staff will issue you with a visitor pass or name badge which must be worn throughout your stay with us.

Fire exits

In the Innovation Facility, the fire exits are located at the four corners of the building. The Learning Facility has fire exits at both ends of each floor. The marshalling point for both buildings is the central reservation of the carpark.

Emergency officers

All RLDC staff are trained emergency officers.

First aiders

A number of RLDC staff are trained as first aiders or emergency aiders. Please see the notice boards for contact information or report any incidents immediately to a receptionist.

Accessibility

There are 5 accessible toilet facilities throughout the centre all equipped with emergency alarms.

With the exception of the raked seating at the rear of the digital theatre and the IT suite, there are no fixed seats at the RLDC. Therefore wheelchair spaces can be positioned anywhere in the meeting or conference rooms or to the front of the theatre. A wheelchair ramp can also be fitted to the theatre stage for speaker access, and wheelchair access can be easily provided for the IT suite.

There is an induction loop available in the digital theatre and portable induction devices available for all other RLDC accommodation. Guide dogs, hearing dogs and other assistance dogs are welcome at the RLDC.

Smoking

Smoking is not allowed inside the RLDC, it is only permitted in the smoking shelters located outside each building.

Getting here and parking

Getting to the RLDC

The RLDC is a short distance from Junction 45 of the M4, on Upper Fforest Way in Swansea Vale. If you are using a satellite navigation system the post code is SA7 0AN. We are a short taxi ride from both Swansea and Neath railway stations.

RLDC directions map

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When you arrive at RLDC please go to the appropriate reception area (as indicated on your booking confirmation), where you will be met by our reception staff who will give you directions to your booked conference or meeting room.

Car parking

The RLDC has 130 on-site bookable car parking spaces. Disabled delegates arriving at the RLDC in a vehicle displaying a disabled permit will be allowed to park in one of the 7 disabled parking bays.

Please speak to a member of the bookings team or your event co-ordinator about your parking requirements..

Creative and IT services

Creative services

The RLDC creative production team is an in-house design team that provides a complete and professional service, from design and presentational consultancy to theatre support and multimedia design activities, digital photography, web and poster design.

Artworks, videos and presentations

Artworks, videos and presentations image

The team is made up of 6 fully qualified designers with a wealth of experience in the production of artwork and graphics for audio-visual productions. They are fully equipped to use multiple camera filming, green screen technology and autocue facilities, to capture produce and edit video and sound recording (including live presentation and drama based training videos). For presentations, corporate messages, the dissemination of business information and the production of learning aids.

Theatre support

Creative gallery

Creative production are on hand to support all theatre events, operate lighting and sound, and to assist with video and all on-screen presentations. We also supply and operate additional theatre equipment when needed, including autocue and an electronic audience voting system (including associated analysis).

The autocue speech prompting equipment allows the speaker to read a script whilst maintaining eye contact with the audience. Scripts must be provided a minimum of 2 days before your event. The interactive audience voting system allows audience feedback to be captured and analysed instantly. Questions must be provided a minimum of a week before your event. The autocue and interactive audience voting will be operated by a member of the creative production team on the day of your event.

The RLDC also holds both PRS and PPL music licences, which allows the public broadcast of recorded music and video to support your event.

Multimedia, product testing and product simulations

Multimedia work

The team can develop multimedia applications in Authorware, Flash and other software and have been responsible for the technical build of many training and promotional products.

In addition, members of the team have HTML web experience as well as knowledge of 3D modelling software, print-based graphical design and crossover technology such as interactive PDFs.

Creative production also provides a number of activities to support development work and product testing. The team has been responsible for developing system simulations. Simple automated examples that prospective users can watch to get an overview of a process. These products have been used extensively to train staff and help stakeholders develop many different aspects of their business.

The team can also provide usability testing using ‘Morae’ screen capture software webcams and microphones to user test your product before release.

IT services

Multimedia, product testing and product simulations image

The in-house IT team provide full support for the RLDC computer networks and associated equipment for all bookings and events. The team run a virtual server environment which offers the opportunity to develop ideas free from constraints in a secure environment using the version of server or desktop of your choice.

The RLDC also offers wireless internet access and have the ability to run conventional and bespoke training activities. For an informal discussion about your potential needs please ask your event co-ordinator to contact the IT team.

Contact RLDC

Telephone

(01792) 761 497 or 765 438

Email

Fax

(01792) 766 001

Post

The Richard Ley Development Centre
Upper Forest Way
Swansea Vale
Swansea
SA7 0AN

RLDC brochure

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