What we do
We maintain registers of drivers and vehicles in Great Britain. This information helps us improve road safety, reduce vehicle related crime, support environmental initiatives and limit vehicle tax evasion.
Who we are
The Driver and Vehicle Licensing Agency (DVLA) is an Executive Agency of the Department for Transport (DfT) and part of the Motoring Services Group.
DVLA is responsible for maintaining over 45 million driver records and over 38 million vehicle records and collects over £6 billion a year in vehicle tax, limiting evasion to no more than 1% a year.
What we do
Our Strategic Direction
Our goal is to get the right drivers and vehicles taxed and on the road, as simply, safely and efficiently for the public as possible.
In 2015-16 we will continue our journey to deliver our Strategic Plan to provide:
Simpler licensing – simplify our policies and technology landscape to improve customer service.
New opportunities – use our assets to grow new revenue, efficiency and opportunities across government.
Excellent services – build seamless, lean, digital services that exceed expectations with more cost effective channels, recognising and responding to different customer needs.
The best of DVLA – develop our capabilities as a centre of excellence, building a unique culture which is commercial, confident and focused on our customers.
Our goals reflect the aspirations of both the DfT and the Motoring Services Strategy by putting the customer at the heart of all we do.
We are responsible for:
- maintaining records of licensed drivers and registered vehicles
- issuing licences to drivers and the maintenance of the vehicle driving entitlements
- maintaining records of driver endorsements, disqualifications and medical conditions
- issuing vehicle registration certificates to vehicle keepers
- collecting and enforcing vehicle tax
- helping the police and intelligence authorities deal with vehicle related crime
- registering and issuing tachograph cards
- issuing vehicle registration marks
- selling personalised registrations
- selling anonymised data
Access our information
Jobs and contracts
Read about the types of information we routinely publish in our Publication scheme. Find out about our commitment to publishing in the Welsh language scheme. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use. Find out About our services.