Services

  1. Notify the CMA of anti-competitive or market issues

    Complete this form and email it to the CMA to notify us of anti-competitive or market issues that you have concerns about.

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Guidance and regulation

  1. Unfair contract terms: CMA37
  2. Care homes: consumer law advice for providers
  3. Consumer Protection from Unfair Trading Regulations - traders: OFT1008
  4. Consumer Protection from Unfair Trading Regulations - businesses: OFT979
  5. Tell the CMA about a competition or market problem
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News and communications

  1. Open letter to event organisers
  2. Care UK faces legal action unless it pays more than £3m in compensation
  3. CMA secures court order against viagogo
  4. The future of competition enforcement in the UK
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Research and statistics

  1. Tackling the loyalty penalty
  2. UKCN consumer remedies project: lessons learned report
  3. UK businesses' knowledge of unfair terms in consumer contracts
  4. Unfair contract terms: evaluation of OFT consumer enforcement case
  5. Problem debt report
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Policy papers and consultations

  1. CMA’s consumer powers: updated guidance
  2. Cloud storage: consumer law compliance review
  3. Unfair contract terms: draft guidance on consumer protection law
  4. UK higher education providers: draft advice on consumer protection law
  5. Understanding consumers on low incomes
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Transparency and freedom of information releases

  1. Consumer enforcement outcomes
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