Services

  1. Notify the CMA of anti-competitive or market issues

    Complete this form and email it to the CMA to notify us of anti-competitive or market issues that you have concerns about.

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Guidance and regulation

  1. Unfair contract terms: CMA37
  2. Consumer Protection from Unfair Trading Regulations - traders: OFT1008
  3. Consumer Protection from Unfair Trading Regulations - businesses: OFT979
  4. Tell the CMA about a competition or market problem
  5. Consumer protection enforcement guidance: CMA58
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News and communications

  1. ComparetheMarket home insurance deals could deny people better prices
  2. CMA launches court action against viagogo
  3. Celebrities and social media stars investigated for not labelling posts
  4. Banks scored on quality of service
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Research and statistics

  1. UKCN consumer remedies project: lessons learned report
  2. UK businesses' knowledge of unfair terms in consumer contracts
  3. Unfair contract terms: evaluation of OFT consumer enforcement case
  4. Problem debt report
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Policy papers and consultations

  1. CMA’s consumer powers: updated guidance
  2. Cloud storage: consumer law compliance review
  3. Unfair contract terms: draft guidance on consumer protection law
  4. UK higher education providers: draft advice on consumer protection law
  5. Understanding consumers on low incomes
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Transparency and freedom of information releases

  1. Consumer enforcement outcomes
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