Legal Aid Agency customer services

Online

Apply for legal aid

Claim for criminal legal aid work

Twitter

Use Twitter to send Legal Aid Agency general enquiries. Start your tweet with @LAAHelpTeam.

Send a direct message if you want to provide a case reference number.

Twitter opening times:

Monday to Friday, 9am to 3pm

Email

Legal Aid Agency general enquiries

Phone

Legal Aid Agency general enquiries, including queries about criminal applications and criminal billing.

Telephone:
0300 200 2020

Opening times:

Monday to Friday, 9am to 5pm

Find out about call charges

Post

Use this address to send Legal Aid Agency general enquiries.

Do not send enquiries about criminal applications or criminal billing by post. Phone or email instead.

Legal Aid Agency
Unit B8
Berkley Way
Viking Business Park
Jarrow
South Tyneside

NE31 1SF
United Kingdom