Legal Aid Agency Counter Fraud and Investigations

How to report suspected fraudulent activity to the LAA and find out what action we can take.

Applies to England and Wales

Counter Fraud and Investigations

The Counter Fraud & Investigations (CFI) team is responsible for investigating allegations of fraud by solicitors, barristers and third party experts carrying out legal aid work. They also investigate allegations of fraud by clients in receipt of both civil and criminal legal aid.

Report fraud against the LAA

To report suspected fraudulent activity you should e-mail CFI:

Alternatively you can report your concerns anonymously by completing the ‘Reporting Fraud’ form

Fraud investigations

CFI works closely with the Solicitors Regulation Authority and Bar Standards Board in the delivery of their role.

Allegations of potential fraud against the LAA are looked into by the CFI in accordance with the Fraud Act 2006. Work is carried out in partnership with other government agencies – most commonly the DWP – to investigate representations against legal aid entitlement where fraud is alleged.

CFI work in partnership with their counterparts in wider government or directly with the police to prepare evidence for the prosecution of fraud against LAA. This is termed ‘application fraud’, where clients intentionally fail to declare income or capital assets in order to qualify for legal aid.

Phone scamming

Fraudulent phone calls are occasionally made from people pretending to be from the Legal Aid Agency to try and obtain personal information from members of the public.

The Legal Aid Agency will never telephone to ask for sensitive information in this way. Anyone who thinks they may have been a victim of fraudulent calls should contact ‘Action Fraud’ – the UK’s national reporting centre for fraud and cybercrime.

You can either telephone 0300 123 2040 or use the ‘online reporting tool’ on the Action Fraud website.


Counter Fraud & Investigations
Legal Aid Agency
13.53 - 102 Petty France

Email (CFI):

Published 2 July 2014
Last updated 18 July 2019 + show all updates
  1. We've added guidance on phone scamming and what to do if you receive a suspicious call.

  2. First published.