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  1. Directory of providers

    • updated
    • Guidance

  2. Civil processing dates

    • updated
    • Guidance

  3. Crime processing dates

    • updated
    • Guidance
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What we do

We provide civil and criminal legal aid and advice in England and Wales. Each year we help more than 2 million people to deal with their legal problems.

LAA is an executive agency, sponsored by the Ministry of Justice.

Read more about what we do

Documents

Our announcements

  1. Civil/crime news: take part in customer service survey

    • News story

  2. Civil news: update to court-assessed online claim changes

    • News story

See all our announcements

Our consultations

  1. Reforming the Advocates’ Graduated Fee Scheme

    • Closed consultation

  2. Enhancing the quality of criminal advocacy

    • Closed consultation

See all our consultations

Our publications

  1. Directory of providers

    • Guidance

  2. Personal guarantee and indemnity

    • Form

See all our publications

Our statistics

  1. User guide to legal aid statistics in England and Wales

    • National Statistics

  2. Legal aid statistics: January to March 2017

    • National Statistics

See all our statistics

Our management

Contact LAA

General enquiries

Legal Aid Agency
Unit B8
Berkley Way
Viking Business Park
Jarrow
South Tyneside
NE31 1SF

DX 742350 JARROW

General information - This email should not be used for Client and Cost Management System (CCMS) queries.

For information on how to submit a CCMS query please visit the Contacts page of the CCMS website: http://ccmstraining.justice.gov.uk/contact-use

Criminal Application Enquiries

For information on how to contact us by post or e-mail please visit the Contacts page: https://www.gov.uk/guidance/apply-for-legal-aid

Criminal Billing Enquiries

For information on how to contact us by e-mail please visit the Contacts page: https://www.gov.uk/guidance/claim-for-criminal-legal-work-under-graduated-fee-schemes

Civil Legal Advice

Get free and confidential legal advice in England and Wales if you’re eligible for legal aid. Work out if you qualify for legal aid at https://www.gov.uk/check-legal-aid. The service will check if you qualify for legal aid and if you do you can speak to a CLA operator who will check your details and put you through to a CLA legal adviser.

Public Defender Service

The Public Defender Service (PDS) is a criminal law supplier, funded by the Legal Aid Agency (LAA) and has offices in Cardiff, Cheltenham, Darlington, Pontypridd and Swansea.

Public Defender Service: Advocacy Unit

Claims concerning LAA decisions

The Principal Legal Adviser
Central Legal Team
Legal Aid Agency
7th Floor (7.39)
102 Petty France

London
SW1H 9AJ

Technical Support

LAA eTendering portal

Sign up to our bulletins

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request
  2. Check our previous releases to see if we’ve already answered your question
  3. Make a new request by contacting us at:

Freedom of Information requests

Data Access and Compliance Unit
Postal Point 10.31, Floor 10
102 Petty France
London
SW1H 9AJ

Corporate information

Jobs and contracts