Legal Aid Agency
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News story
Civil news: further changes to increase payments on account applications
Further changes are being made to increase the limit for payments on account claims.
Detailed guide
Live tender announcements
Updates on tender launches, retenders and contract extensions
Detailed guide
Schedule of processes restarting after COVID-19 contingency
Information on business as usual restart dates and changes to current operational COVID-19 contingency ways of working.
News story
Civil/crime news: LAA annual report and DLAC report 2019-20
Legal Aid Agency (LAA) annual report and accounts published alongside Director of Legal Aid Casework (DLAC) report.
Latest from the Legal Aid Agency
What the Legal Aid Agency does
We provide civil and criminal legal aid and advice in England and Wales to help people deal with their legal problems.
LAA is an executive agency, sponsored by the Ministry of Justice.
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Documents
Guidance and regulation
See all guidance and regulationPolicy papers and consultations
- Criminal Legal Aid Review: An accelerated package of measures amending the criminal legal aid fee schemes
- Reforming the Advocates’ Graduated Fee Scheme
Transparency and freedom of information releases
See all transparency and freedom of information releasesOur management
Contact LAA
General enquiries
Unit B8
Berkley Way
Viking Business Park
Jarrow
South Tyneside
NE31 1SF
United Kingdom
Civil general enquiries
0300 200 2020
DX 742350 JARROW
General information - this email should not be used for Client and Cost Management System (CCMS) queries.
For information on how to submit a CCMS query visit the contacts page of the CCMS website: http://ccmstraining.justice.gov.uk/contact-use
Criminal application enquiries
Telephone
0300 200 2020
For information on how to contact us by post or e-mail visit the contacts page: https://www.gov.uk/guidance/apply-for-legal-aid
Criminal billing enquiries
Telephone
0300 200 2020
For information on how to contact us by e-mail visit the contacts page: https://www.gov.uk/guidance/claim-for-criminal-legal-work-under-graduated-fee-schemes
Civil Legal Advice
Telephone
0345 345 4 345
Get free and confidential legal advice in England and Wales if you’re eligible for legal aid. Work out if you qualify for legal aid at https://www.gov.uk/check-legal-aid
The service will check if you qualify for legal aid and if you do you can speak to a CLA operator who will check your details and put you through to a CLA legal adviser.
Public Defender Service
The Public Defender Service (PDS) is a criminal law supplier, funded by the Legal Aid Agency (LAA) and has offices in Cheltenham, Darlington, Pontypridd and Swansea.
Public Defender Service: Advocacy Unit
Secured Debt
Legal Aid Agency 1
PO BOX 10619
Nottingham
NG6 6DX
United Kingdom
DX 324205
Nottingham 59
All enquiries relating to statutory charge cases or debts that have a security against a property.
Cash and Collections
PO Box 10620
Nottingham
NG6 6DY
United Kingdom
Telephone
0300 200 2020
DX 324204
Nottingham 59
Enquiries relating to management of unsecured debt and enquiries relating to receipt of money to the LAA. Payments can take up to 5 working days to show on our systems.
Reporting fraud against the LAA
Legal Aid Agency
Postal Point 13.53
Floor 13
102 Petty France
London
SW1H 9AJ
United Kingdom
Claims concerning LAA decisions
Central Legal Team
Legal Aid Agency
Postal Point 13.51
Floor 13
102 Petty France
London
SW1H 9AJ
United Kingdom
Technical support
Technical support
0300 200 2020
LAA eTendering portal
LAA Tender helpdesk
0800 368 4850
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Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if we’ve already answered your question.
- Make a new request by contacting us using the details below.
Freedom of Information requests
Postal Point 10:38
Floor 10
102 Petty France
London
SW1H 9AJ
United Kingdom
Corporate information
Jobs and contracts
Our Personal information charter explains how we treat your personal information.