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Legal Aid
Agency
Latest
What we do
We provide civil and criminal legal aid and advice in England and Wales to help people deal with their legal problems.
LAA is an executive agency, sponsored by the Ministry of Justice.
Documents
Our announcements
Our consultations
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Reforming the Advocates’ Graduated Fee Scheme
- Consultation outcome
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Enhancing the quality of criminal advocacy
- Closed consultation
Our publications
Our statistics
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User guide to legal aid statistics in England and Wales
- National Statistics
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Legal aid statistics: January to March 2017
- National Statistics
Our management
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Shaun McNally CBE
Chief Executive
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Joyce Irvine
HR Director
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Ruth Wayte
Principal Legal Adviser
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Luke Crosby
Interim Head of LAA Digital
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Naomi Abigail
Head, Corporate Centre
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Adrian Hannell
Interim Director, Finance and Digital
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Jane Harbottle
Head of Civil Legal Aid, Head of Criminal Casework
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Dr Samantha Milton
Head of Public Defender Service
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Laura Wensley
Joint Deputy Director, Service Development and Central Commissioning
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Hannah Payne
Joint Deputy Director, Service Development and Central Commissioning
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John Sirodcar
Head of Contract Management
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Malcolm Bryant
Head of High Cost Civil Complex Cases
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David Thomas
Head of Assurance
Contact LAA
General enquiries
Legal Aid Agency
Unit B8
Berkley Way
Viking Business Park
Jarrow
South Tyneside
NE31 1SF
Email contactcivil@legalaid.gsi.gov.uk
Civil general enquiries 0300 200 2020
DX 742350 JARROW
General information - This email should not be used for Client and Cost Management System (CCMS) queries.
For information on how to submit a CCMS query please visit the Contacts page of the CCMS website: http://ccmstraining.justice.gov.uk/contact-use
Criminal Application Enquiries
Telephone number 0300 200 2020
For information on how to contact us by post or e-mail please visit the Contacts page: https://www.gov.uk/guidance/apply-for-legal-aid
Criminal Billing Enquiries
Telephone number 0115 852 6000
For information on how to contact us by e-mail please visit the Contacts page: https://www.gov.uk/guidance/claim-for-criminal-legal-work-under-graduated-fee-schemes
Civil Legal Advice
Contact form https://www.gov.uk/civ...
telephone enquiry line 0345 345 4 345
Get free and confidential legal advice in England and Wales if you’re eligible for legal aid. Work out if you qualify for legal aid at https://www.gov.uk/check-legal-aid. The service will check if you qualify for legal aid and if you do you can speak to a CLA operator who will check your details and put you through to a CLA legal adviser.
Public Defender Service
Email pds.businessteam@legalaid.gsi.gov.uk
Contact form http://publicdefenders...
The Public Defender Service (PDS) is a criminal law supplier, funded by the Legal Aid Agency (LAA) and has offices in Cardiff, Cheltenham, Darlington, Pontypridd and Swansea.
Public Defender Service: Advocacy Unit
Claims concerning LAA decisions
The Principal Legal Adviser
Central Legal Team
Legal Aid Agency
7th Floor (7.39)
102 Petty France
London
SW1H 9AJ
Fax 01264 341901
Technical Support
Email Online-Support@legalaid.gsi.gov.uk
Technical Support 0300 200 2020
LAA eTendering portal
Email help@bravosolution.co.uk
Contact form https://legalaid.bravo...
LAA Tender helpdesk 0800 368 4850
Recovery Services
Recovery Services
PO Box 10620
Nottingham
NG6 6DY
Email Email: recoveryservices-enquiries@justice.gov.uk
Phone: 0203 8144 366
DX. 324204
Nottingham 59
Sign up to our bulletins
Contact form http://lscupdate.org.u...
Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request
- Check our previous releases to see if we’ve already answered your question
- Make a new request by contacting us at:
Corporate information
Jobs and contracts