Head of Transformation, jobshare

Jo Fiddian


Jo Fiddian has a shared role with Hannah Payne as the Head of Transformation. Her previous roles include:

  • Head of Service Development and Central Commissioning, LAA

  • Deputy Director responsible for criminal courts operational policy, HMCTS

  • Head of Civil Jurisdiction Team, HMCTS

  • Sentencing and Rehabilitation Green Paper & Payment by Results policy, MOJ Policy

  • Operations Manager of the Administrative Court, Royal Courts of Justice, HMCTS

  • On loan to Lambeth Council to lead on strategy to reduce reoffending

  • Resettlement lead, Office of the Regional Offender Manager for London, NOMS

Head of Transformation, jobshare

The Head of Transformation leads the transformation team, which is made up of Legal Aid Agency (LAA) staff and members of the project delivery function.

The vision of the transformation team is to lead the transformation of the LAA, through innovation, collaboration and inclusion, creating a better experience for everyone.

The team works closely with LAA Digital and teams across the LAA to implement change. This includes improvements to our digital services, as well as implementing policy changes.

Legal Aid Agency

Previous roles in government

  • Head of Service Development and Central Commissioning