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You might be able to get free and confidential advice from Civil Legal Advice (CLA) as part of legal aid if you’re in England or Wales.
If you’re eligible, you can get help from CLA for problems including:
Check if you’re eligible for legal aid. You’ll get CLA’s contact details if they might be able to help with your problem.
Contact CLA and confirm you’re eligible by explaining your problem and providing proof of your finances.
If it sounds like you’re eligible, you’ll be put through to a legal adviser. They’ll decide what advice you can get.
If CLA cannot help you, they’ll suggest somewhere else you might be able to get advice.
You can ask CLA to call you back if you do not want to pay for the call. You can also:
Have the following with you when you speak to CLA:
You can contact CLA if you’re unhappy about the service you’ve received from them.
Civil Legal Advice (CLA)
Telephone: 0345 345 4 345
Minicom: 0345 609 6677
Monday to Friday, 9am to 8pm
Saturday, 9am to 12:30pm
Find out about call charges
You can also text ‘legalaid’ and your name to 80010 to ask CLA to call you back. This costs the same as a normal text message.
Don’t include personal or financial information like your National Insurance number or credit card details.
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