About us

What we do

HM Courts & Tribunals Service is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales.

We are also responsible for non-devolved tribunals in Scotland and Northern Ireland.

We work with an independent judiciary to provide a fair, efficient and effective justice system.

Our courts

We administer the work of magistrates’ courts and the County Court, Family Court, Crown Court, and Royal Courts of Justice:

Our tribunals

We are responsible for the following tribunals:

First-tier Tribunal:

Upper Tribunal:

Who we are

We employ around 18,000 staff and operate from locations in England, Wales, Scotland and Northern Ireland.

Our responsibilities

Through the courts and tribunals we give people and businesses access to justice, including:

  • victims and witnesses of crime
  • defendants accused of crimes
  • consumers in debt or with other disputes
  • people involved in the adoption or protection of children
  • businesses involved in commercial disputes
  • individuals asserting their employment rights or challenging the decisions of government bodies
  • people affected by relationship breakdown

We follow the Ministry of Justice’s strategic vision for reform, to create a more effective, less costly and more responsive justice system for the public.

We’re responsible for:

  • providing the supporting administration for a fair, efficient and accessible courts and tribunal system
  • supporting an independent judiciary in the administration of justice
  • driving improvements across all aspects of the administration of the courts and tribunals
  • collaborating effectively with other justice organisations and agencies, including the legal professions, to improve access to justice
  • working with government departments and agencies to improve the quality and timeliness of their decision-making, which will reduce the number of cases coming before courts and tribunals

Read more about our responsibilities.

Our priorities

Our priorities for 2014 to 2015 were to:

  • transition to a new operating model in preparation for the start of the courts and tribunals administration reform programme in 2015 to 2016
  • improve the tribunal users’ experience, which will also help reduce our costs
  • work with justice system partners to improve our services
  • support reforms to legislation and updates to procedural rules, to make the legal process more straightforward and transparent

Corporate information

Jobs and contracts

Read about the types of information we routinely publish in our Publication scheme. Find out about our commitment to publishing in the Welsh language scheme. Our Personal information charter explains how we treat your personal information.

Corporate reports