Sale of goods and services and data protection

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Services

1. Contracts Finder

   Use Contracts Finder to find out about current contract opportunities with the government and its agencies

2. Find your local Trading Standards office

   Find a Trading Standards office to complain about illegal sales activity or to get business advice about trading legally

3. Get help and support for your business

   Get business support and advice over the phone and online - setting up and running a business

4. Accepting returns and giving refunds: the law

   When you do and don’t have to offer a refund, repair or replacement, unconditional refunds for online purchases, and penalties for deceiving customers

5. Online and distance selling

   Rules for online and distance selling for businesses

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Guidance and regulation

1. Using personal data in your business or organisation if there’s no Brexit deal
   • Detailed guide
   • 6 February 2019
   • Department for Digital, Culture, Media & Sport, Information Commissioner's Office, Department for Business, Energy & Industrial Strategy, and Office for Civil Society
2. Notification of tobacco or herbal products for smoking
   • Guidance
   • 20 August 2019
   • Public Health England
3. The Digital Economy Act 2017 - Debt and Fraud Information Sharing Review Board
   • Guidance
   • 1 August 2019
   • Cabinet Office

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News and communications

11 June 2019 — Press release

Regulation rulebook rewritten to ensure UK leads tech revolution and empowers consumers

Department for Digital, Culture, Media & Sport and Department for Business, Energy & Industrial Strategy

1. Safer online shopping and selling for International Product Safety Week
   • 13 November 2018
   • Office for Product Safety and Standards
   • News story

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Policy papers and consultations

1. Smart data: putting consumers in control of their data and enabling innovation
   • 11 June 2019
   • Department for Digital, Culture, Media & Sport and Department for Business, Energy & Industrial Strategy
   • Closed consultation
   • Date closed 06 August 2019
2. Smart Data Review
   • 11 June 2019
   • Department for Digital, Culture, Media & Sport and Department for Business, Energy & Industrial Strategy
   • Policy paper

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Organisations

1. Department for Business, Energy & Industrial Strategy
2. Department for Digital, Culture, Media & Sport
3. Crown Commercial Service
4. Office for Product Safety & Standards
5. Department for Work & Pensions

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1. Cabinet Office
2. HM Passport Office
3. Ministry of Housing, Communities & Local Government
4. Office for Civil Society
5. Public Health England

1. Competition and Markets Authority