Sale of goods and services and data protection


  1. Get help and support for your business

    Get business support and advice over the phone and online - setting up and running a business.

  2. Contracts Finder

    Use Contracts Finder to find out about current contract opportunities with the government and its agencies

  3. Find your local Trading Standards office

    Find a Trading Standards office to complain about illegal sales activity or to get business advice about trading legally

  4. Online and distance selling

    Rules for online and distance selling for businesses

  5. Accepting returns and giving refunds: the law

    When you do and don’t have to offer a refund, repair or replacement, unconditional refunds for online purchases, and penalties for deceiving customers

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Guidance and regulation

  1. Using personal data in your business or other organisation during and after the transition period
  2. Notification of tobacco or herbal products for smoking
  3. The Digital Economy Act 2017 - Debt and Fraud Information Sharing Review Board
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News and communications

  1. Regulation rulebook rewritten to ensure UK leads tech revolution and empowers consumers
  2. Safer online shopping and selling for International Product Safety Week
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Policy papers and consultations

  1. Smart data: putting consumers in control of their data and enabling innovation
  2. Smart Data Review
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