Guidance

The Prisons and Probation Ombudsman: PSI 58/2010

Guidance about what the Prisons and Probation Ombudsman does and the role of prison staff during an investigation.

Applies to England and Wales

Documents

Details

The Prisons and Probation Ombudsman (PPO) is an independent organisation that investigates deaths in custody and complaints by prisoners.

This prison service instruction (PSI) explains the role and remit of the PPO and sets out:

  • how prisoners should be told about the PPO
  • how and when prisoners can contact the PPO
  • what staff need to know in the event of a PPO investigation

This is a current PSI. It came into effect on 2 December 2010 and was last updated on 3 May 2016.

Published 3 May 2016
Last updated 24 January 2022 + show all updates
  1. PSI updated.

  2. First published.