Regulatory actions and interventions by Ofqual

This collection explains what we are currently doing to deal with problems at the organisations we regulate, and selected recent actions.

When one of the organisations we regulate does something wrong, or has a problem that impacts on its qualifications, then we may need to take action to put things right.

There are several different things we can do. We might:

  • put extra, temporary rules (“special conditions”) in place for that organisation, or for some of its qualifications
  • require the organisation to do certain things, or to stop doing certain things
  • fine the organisation
  • withdraw the organisation’s recognition - so it can no longer offer regulated qualifications

Our policy document Taking Regulatory Action describes these options - and how we will use them - in more detail.

We also use special conditions for new regulated organisations, or organisations that have started offering new regulated qualifications. This might be because we want to check the organisation can produce valid qualifications, or that it follows through on commitments it made in its application.

Current actions

  1. BWYQ: Direction, September 2018
  2. FDQ Undertaking: August 2018
  3. OCR undertaking, review of marking conditions: August 2018
  4. OCR undertaking, marking arrangements conditions: August 2018
  5. OCR: Notice of costs recovery: July 2018
  6. OCR: Notice of Monetary Penalty: July 2018
  7. OCR Notice of Intention to fine: July 2018
  8. IAO Undertaking: May 2018
  9. AVA: Withdrawal of recognition: May 2018
  10. OCR: notice of monetary penalty: April 2018
  11. OCR: notice of costs recovery: April 2018
  12. Cambridge Assessment: Special conditions: March 2018
  13. OCR: notice of intention to fine: March 2018
  14. OCR undertaking: March 2018
  15. LAMDA: notice of monetary penalty: February 2018
  16. LAMDA: notice of costs recovery: February 2018
  17. ETCAL undertaking: January 2018
  18. Undertaking from Rock School Ltd - August 2017
  19. Industry Qualifications: Notice of Intention to Fine: February 2017
  20. ACCA: Undertaking: February 2016
  21. BCS: Undertaking: February 2016
  22. OCR: Special conditions: May 2014
  23. Pearson: Special conditions: May 2014
  24. WJEC-CBAC: Special conditions: May 2014
  25. AQA: Special conditions: May 2014
  26. Pearson: Undertaking: May 2013

Previous (closed) actions

  1. ETCAL: Special conditions imposed: January 2018
  2. AVA Undertaking: March 2018
  3. ATHE Undertaking: February 2018
  4. AQA undertaking: December 2017
  5. LAMDA Notice of Intention to fine: November 2017
  6. City & Guilds: Notice of Intention to fine: July 2016
  7. LAMDA: Undertaking: August 2016
  8. City & Guilds: notice of costs recovery: August 2016
  9. City & Guilds: notice of monetary penalty: August 2016
  10. Pearson: Notice of costs recovery: November 2016
  11. Pearson: notice of monetary penalty: November 2016
  12. ETCAL direction: October 2017
  13. Institute of the Motor Industry: Undertaking: August 2017
  14. LAMDA Undertaking: March 2017
  15. Pearson: Notice of Intention to fine: September 2016
  16. STA: Undertaking: July 2016
  17. Cambridge English: Undertaking: July 2016
  18. MTE: Undertaking: May 2016
  19. Industry Qualifications Ltd: Direction: February 2016
  20. Laser: Undertaking: February 2016
  21. City & Guilds: Undertaking: October 2015
  22. CELL: Undertaking: October 2014
  23. OCR: Undertaking: March 2014
  24. ABMA: Undertaking: April 2014
  25. ABMA: Undertaking: June 2014
  26. AABPS: Withdrawal of recognition: July 2014
  27. LCM: Withdrawal of recognition: January 2014
Published 26 November 2014
Last updated 10 September 2018 + show all updates
  1. Added direction to the British Wheel of Yoga Qualifications.
  2. Added undertaking from FDQ regarding centre agreements.
  3. Added 2 undertakings from OCR relating to marking of GCSE and A levels.
  4. Addition of OCR notice of monetary penalty and notice of costs recovery
  5. ETCAL Special Conditions undertaking closed and moved to relevant section. OCR Notice of Intention to fine added to relevant section. IAO undertaking added to relevant section. ATHE undertaking closed and added to relevant section.
  6. Added one closed action and one open action for AVA Ltd (trading as BAA).
  7. Added two new decisions documents: OCR notice of monetary penalty April 2018 and OCR notice of costs recovery April 2018.
  8. Cambridge Assessment: Special conditions: March 2018 added
  9. Added an undertaking from OCR and a notice of intention to fine OCR.
  10. Moved some notices and actions to closed and added decisions relating to LAMDA fine.
  11. Closed a direction given to ETCAL. Published special conditions on ETCAL and an undertaking from ETCAL.
  12. Added an undertaking from AQA.
  13. IMI undertaking moved to closed actions.
  14. Added LAMDA Notice of Intention to fine: November 2017 as current action. Added LAMDA Undertaking: March 2017 as a previous (closed) action.
  15. Added undertaking from Rock School Ltd (RSL).
  16. Added ETCAL direction.
  17. Added and undertaking from the Institute of the Motor Industry.
  18. Added notice of intention to fine Industry Qualifications Ltd.
  19. Added decision to impose a fine on Pearson and a notice of costs recovery relating to that fine. Moved an undertaking from Mountain Training England to the closed actions list.
  20. Discharged an undertaking from STA.
  21. Updated to include notice of intention to fine Pearson, 22 September 2016.
  22. Cambridge English undertaking closed.
  23. City & Guilds regulatory decisions added
  24. LAMDA: Undertaking: August 2016 - added
  25. City & Guilds undertaking moved to 'closed' section.
  26. Updated to include undertaking documents from Cambridge English and STA dated 27 July 2016.
  27. Updated to add notice of intention to fine City & Guilds, 5 July 2016
  28. Updated to show closed actions.
  29. Added a direction to Industry Qualifications Ltd (IQ)
  30. Added undertaking from Laser.
  31. Added undertakings from ACCA and BCS.
  32. Added an undertaking from City & Guilds.
  33. OCR undertaking moved to closed actions.
  34. OCR: Special conditions: May 2014 - Condition A5.7 was revoked on 21 August 2015
  35. ABMA undertakings from 2014 have now been discharged.
  36. First published.