Ofqual
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GCSE, AS and A level grades in England - summary guidance on appeals, malpractice and maladministration complaints.
Ofqual has jointly released a statement with several organisations involved in assessments, committing to work together and streamline communications.
A guide for those receiving qualification results in England this summer: updated 19 August.
Guide to GCSE results for England, 2020
News story
Ofqual’s guide to the 2020 GCSE results in England.
Statement from Roger Taylor, Chair, Ofqual
News story
How grades for GCSE, AS, A level, Extended Project Qualification and Advanced Extension Award in maths will be awarded this summer.
The statistical standardisation approach used in A levels and GCSEs was not used in most vocational and technical qualifications, including BTECs.
Latest from Ofqual
What Ofqual does
The Office of Qualifications and Examinations Regulation (Ofqual) regulates qualifications, examinations and assessments in England.
Ofqual is a non-ministerial department.
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Documents
Policy papers and consultations
- Consultation on the arrangements for the assessment and awarding of vocational, technical and other general qualifications in 2020 to 2021
- Consultation on the assessment and awarding of Vocational, Technical and other General Qualifications in 2020 to 2021
Transparency and freedom of information releases
See all transparency and freedom of information releasesOur management
Contact Ofqual
Office
53-55 Butts Road
Coventry
CV1 3BH
United Kingdom
Telephone
0300 303 3344
Our phone line is currently open from 9am to 5pm from Monday to Friday.
We are currently experiencing very high call volumes. In order to answer as many calls as possible, we are being supported by colleagues from another government department who may answer your call. We have clear arrangements in place meaning that they cannot do anything with your information unless we have instructed them. Confidentiality will be respected throughout and appropriate measures are in place to ensure the security of information. Further information about processing of personal data and your rights can be found here - https://www.gov.uk/government/organisations/ofqual/about/personal-information-charter.
Are you a parent, carer or young person? Please speak to your school or college if you would like advice about an exam appeal. Your exam board might also be able to give advice:
* AQA 0800 197 7162
* OCR 01223 553 998
* Pearson 0345 618 0440
* WJEC Eduqas 029 2105 5443
The name of your exam board will appear on your results slip, or your school or college can tell you.
Ofqual are not able to advise on whether you can appeal a decision about your exam grade. The school or college know each student’s circumstances and will consider each individually. If you are not satisfied with the school or college response, please contact the relevant exam board for the qualification you wish to discuss.
If you would like information or advice on your next steps, you can call the National Careers Service Exam Results Helpline on 0800 100 900.
You can find further information about this year’s results by searching for 'Your results, what next?' using the search box at the top of this page.
In line with current public health guidance, Ofqual staff are all currently working from home. We are not able to receive post to our office at the moment, so please email us rather than sending items by mail.
Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if we’ve already answered your question.
- Make a new request by contacting us using the details below.
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Read about the types of information we routinely publish in our Publication scheme. Our Personal information charter explains how we treat your personal information.