Our phone line is currently open from 9am to 5pm from Monday to Friday.
Between 10 and 17 August, we will be extending this from 8am to 6pm Monday to Friday and from 9am to 5pm on Saturday and Sunday.
When you contact Ofqual, a third-party will handle your call. We have arrangements with them to ensure the security of your information. They cannot do anything with your information without our instructions. You can find more information in our Personal Information Charter.
Ofqual staff are all currently working from home. We are not able to receive post to our office, so please email us rather than sending items by mail.
We aim to respond to emails as quickly as possible but sometimes it may take us longer than usual to respond. For example, when we are experiencing higher volumes of emails than normal.