Our phone line is open from 9am to 5pm from Monday to Friday, except on Bank Holidays.
When you contact Ofqual, a third-party will handle your call. We have arrangements with them to ensure the security of your information. They cannot do anything with your information without our instructions. You can find more information in our Personal Information Charter.
Ofqual staff are all currently working from home. We are not able to receive post to our office, so please email us rather than sending items by mail.
We aim to respond to emails as quickly as possible but sometimes it may take us longer than usual to respond. For example, when we are experiencing higher volumes of emails than normal.