We are confirming following consultation the exceptional arrangements we have set out for awarding vocational and technical qualifications, and general qualifications (other than GCSEs, AS and A levels, the Extended Project Qualification and Advanced Extension Awards in maths).
In line with current public health guidance, Ofqual staff are all now working from home. We are not currently able to receive post to our office, so please do not send items by mail.
The phone line is open from 9am to 5pm on weekdays; and from 10am to 2pm on weekends and bank holidays.
If you are calling about updated arrangements for exams in summer 2020, you can find our most recent statement in the Latest from Ofqual section. The Department for Education has also set up a coronavirus helpline for queries related to educational establishments in England - the number is 0800 046 8687.