The DBS Veterans UK, Civilian Personnel, UKSV, FP&S and IT Enquiry Centres opening hours over Christmas and New Year are:
Christmas Eve, Monday 24 December 9.00am to 1.00pm Christmas Day, Tuesday 25 December closed Boxing Day, Wednesday 26 December closed Thursday 27 December 9.00am to 3.00pm Friday 28 December 9.00am to 3.00pm New Year's Eve, Monday 31 December 8.00am to 1.00pm New Year's Day, Tuesday1 January closed
Normal Service 8.00 am to 5.00 pm Monday to Friday
When the helpline is closed, callers will be given the option to be routed to Combat Stress or The Samaritans 24hr helpline.
Contacting DBS Enquiry Centres
As part of the Ministry of Defence's move to a new IT network, the email addresses of several Defence Business Services' (DBS) Enquiry Centres have changed.
Our IT network security remains the same. If you need to send sensitive information to DBS, please ensure you are aware of your own or your organisations' IT security procedures, just as you would have done previously.