HM Revenue & Customs Contacts

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133 Contacts
  1. Additional Needs Service

    Online form if you're deaf, hearing impaired, have a speech impairment or difficulty using the telephone

  2. Agent Dedicated Line: Debt Management

    Agents

    Phone number for authorised tax agents to contact HMRC about their clients' debts

  3. Agent Dedicated Line: Self Assessment or PAYE for individuals

    Income Tax, Self Assessment, Agents

    Phone number and postal address for contacting HMRC about Self Assessment and PAYE if you’re authorised to act as an agent or tax adviser for your client

  4. Aggregates Levy

    Call or write to HMRC for help with the Aggregates Levy, including registering and making payments and returns

  5. Air Passenger Duty

    Customs and Excise, Paying

    Call or write to HMRC for help with Air Passenger Duty, including registering and making payments and returns

  6. Alcohol and Tobacco Warehousing Declaration

    Customs and Excise

    Use the online form or call HMRC for help to register, enrol and submit using the ATWD online service

  7. Alcohol duties: payments

    Customs and Excise, Paying

    Call or write to HMRC for help with paying Beer, Wine and Cider Duty

  8. Alcohol, tobacco and fuel duties: registration

    Customs and Excise

    Write to HMRC for help with registering for alcohol, tobacco and fuel duties

  9. Annual Tax on Enveloped Dwellings

    Stamp Taxes

    Call or write to HMRC for help with ATED (previously called Annual Residential Property Tax) including making payments and returns

  10. Bereavement and deceased estate

    Bereavement, Textphone

    Call or write to HMRC for help with tax after someone dies

  11. Campaigns: Credit Card Sales

    Income Tax, Campaigns

    Call or write for help with HMRC's Credit Card Sales campaign, and find out if it applies to you

  12. Campaigns: My Let Property

    Self Assessment, Campaigns

    Call or write for help with HMRC's My Let Property campaign, including if it applies to you

  13. Campaigns: National Minimum Wage

    Campaigns

    Call or write to HMRC if you have any questions about the National Minimum Wage campaign

  14. Campaigns: Second Income

    Income Tax, Campaigns

    Call or write for help with HMRC's Second Income campaign, and to find out if it applies to you

  15. Capital Gains Tax

    Self Assessment, Paying , Capital Gains Tax, Textphone

    Call or write to HMRC for help with Capital Gains Tax, including who to contact for more complex cases and how to make payments

  16. Central Agent Authorisation Team

    Agents

    Write to HMRC for client authorisation using paper forms 64-8 and FBI 2

  17. Certificate of Tax Deposit scheme: enquiries

    Self Assessment, Paying , Capital Gains Tax

    Call or write for help with using the Certificate of Tax Deposit scheme

  18. Change your address and personal details

    National Insurance, Income Tax, Self Assessment, Child Benefit and other benefits, Tax credits, Change personal details

    Tell HMRC when you change address or other personal details

  19. Charities and Community Amateur Sports Clubs

    Charities and clubs

    Contact HMRC if your Charity or Community Amateur Sports Club needs help on Gift Aid, Payroll Giving, tax reliefs, VAT or completing a Company or Self Assessment tax return

  20. Child Benefit: general enquiries

    Textphone, Child Benefit and other benefits, Change personal details

    Contact HMRC for information about eligibility, claiming and stopping Child Benefit, changing your personal details and making a complaint

  21. Child Trust Fund

    Child Benefit and other benefits

    Contact HMRC online to find out where your Child Trust Fund is held or if your child is terminally ill and you want to take money out of their fund or Junior Individual Savings Account

  22. Childcare Providers

    Textphone, Tax credits

    Call or write to HMRC if you're a childcare provider and need help with Working Tax Credit

  23. Climate Change Levy

    Call or write to HMRC for help with the Climate Change Levy, including registering and making payments and returns

  24. Complain about HMRC

    Complaints

    Complain to HMRC about their service

  25. Complain about HMRC online services

    Online Services, Complaints

    Complain to HMRC about their digital and online services

  26. Complain about HMRC: serious staff misconduct

    Complaints

    Complain to HMRC about serious misconduct involving their staff

  27. Construction Industry Scheme: general enquiries

    Construction Industry Scheme, Textphone

    Call or write to HMRC if you're a contractor or subcontractor within the Construction Industry Scheme for help with queries on the scheme, getting forms and leaflets, and using CIS online

  28. Construction Industry Scheme: payments

    Construction Industry Scheme, Paying

    Call or write to HMRC for advice on how to make Construction Industry scheme payments

  29. Corporation Tax: forms ordering

    Corporation Tax

    Use the online form or phone HMRC to order Corporation Tax forms

  30. Corporation Tax: general enquiries

    Corporation Tax

    Call or write to HMRC for help with general Corporation Tax enquiries

  31. Corporation Tax: Group Payment Arrangements

    Corporation Tax, Paying

    Call HMRC for advice about Group Payment Arrangements

  32. Corporation Tax: payments

    Corporation Tax, Paying

    Use the online forms to contact HMRC for Corporation Tax multiple payments by CHAPS and to tell HMRC a Corporation Tax payment isn't due

  33. Courier deliveries to HMRC: PO Box and BX postcodes

    Use this address if you're a courier who delivers post to HMRC containing a PO box or BX postcode

  34. Creative Industry Tax Reliefs

    Corporation Tax

    Email, call or write to HMRC for help with Film Tax Relief, Animation Tax Relief, High-end Television Tax Relief and Video Games Development Relief

  35. Crown Servants abroad: tax enquiries

    Income Tax

    Phone number for tax advice for crown servants living abroad

  36. Customs, Excise and VAT fraud reporting

    VAT, Customs and Excise, Fraud and tax evasion

    Contact HMRC to report all types of smuggling, misuse of red diesel, customs, excise and VAT fraud

  37. Debt collection: confirm the identity of HMRC staff

    Paying

    Phone number to confirm the identity of a HMRC debt collector

  38. Deferred National Insurance contributions: payments

    National Insurance, Paying

    Call or write to HMRC for help with deferred National Insurance payments if you have more than one job

  39. Duty Deferment Scheme

    Customs and Excise

    Email, call or write to HMRC for help with the Duty Deferment Scheme

  40. Employer PAYE and National Insurance: payments

    Employers, Paying

    Contact HMRC for help with sending payments to HMRC for PAYE / Class 1 and Class 1A National Insurance, PAYE late penalties and PAYE Settlement Agreements

  41. Employers: expatriate employees

    Employers, Non-UK Residents

    Call or write to HMRC for tax help if you employ non-UK expatriates

  42. Employers: general enquiries

    Employers, Textphone

    Contact HMRC with employer enquiries on PAYE, NICs, Statutory payments, stakeholder pensions and student loan repayments

  43. Employers: how to confirm an employee tax code

    Employers

    Phone number for employers who want to check the tax code for an employee or provide certain information

  44. Employers: national minimum wage enquiries and complaints

    Employers, Textphone

    Call or write to HMRC with employer enquiries about the national minimum wage

  45. Employers: stationery and forms ordering

    Employers, Textphone

    Call HMRC if you're an employer and need a form or publication that you can't download

  46. Employers: support for new employers

    Employers, Textphone

    Phone number and postal address for help registering as a new employer or contractor

  47. Employment Related Securities

    Employers

    Call or write to HMRC for help with employer enquiries on share schemes

  48. Employment status

    Employers, Construction Industry Scheme, Self-employed

    Phone number and postal addresses for employment status enquiries by employed and self-employed people

  49. Excise Movement and Control System: general enquiries

    Customs and Excise

    Email or call HMRC for information about the Excise Movement and Control System (EMCS)

  50. Excise Movement and Control System: online services

    Customs and Excise, Online Services

    Call HMRC for help with registration and enrolmentment on the Excise Movement and Control System (EMCS) online service

  51. Excise: enquiries

    Customs and Excise

    Contact HMRC with your questions about alcohol, tobacco, fuel and gambling duties, warehousing and moving excise goods

  52. FATCA: UK - US Automatic Exchange of Information Agreement

    Call HMRC for help with the Foreign Account Tax Compliance Act (FATCA) and how to submit a FATCA return

  53. Flooding: tax helpline

    Call HMRC for support if flooding has caused you tax problems

  54. Fraud: report a benefit thief online

    Fraud and tax evasion

    If you suspect someone of benefit fraud report them online here

  55. Fraudulent emails

    Fraud and tax evasion

    Email address to use to report a fraudulent or phishing email that mentions HMRC

  56. Gambling duties

    Customs and Excise, Paying

    Call or write to HMRC for advice about paying gambling duty or if you have a problem using the online Gambling Tax Service

  57. Guardian's Allowance

    Textphone, Child Benefit and other benefits

    Contact HMRC for help with Guardian's Allowance if you're bringing up a child whose parents have died

  58. High Net Worth Unit

    Income Tax, Self Assessment, Agents

    Call or write to the High Net Worth Unit if you deal with them but don’t know who your relationship manager is, or think you should be dealing with the unit but aren’t

  59. Imports and exports: general enquiries

    Customs and Excise

    Contact HMRC for help with questions about importing, exporting and customs reliefs

  60. Income Tax: general enquiries

    Income Tax, Textphone, Change personal details

    Contact HMRC for help with questions about Income Tax, including PAYE coding notices, Marriage Allowance and change of personal details

  61. Individual Savings Accounts

    Income Tax

    Call HMRC for help with general enquiries about Individual Savings Accounts (ISAs)

  62. Inheritance Tax and Probate

    Bereavement

    Call or write to HMRC for advice on probate and Inheritance Tax following a death

  63. Inheritance Tax: payments

    Bereavement, Paying

    Post your Inheritance Tax payment to HMRC, or use the online form to get an Inheritance Tax reference number.

  64. Insurance Premium Tax

    Paying

    Call or write to HMRC for help with Insurance Premium Tax

  65. Intrastat

    Call or write to HMRC for help with the Intrastat system

  66. IR35

    Email, call or write to HMRC for help with IR35 enquiries.

  67. Landfill Tax

    Call or write to HMRC for help with Landfill Tax, including registering and making payments and returns

  68. Miscellaneous Payments Team

    Paying

    Call or write to HMRC for help with payments for tax, penalties and enquiry settlements that have a reference beginning with a 'X'

  69. Money laundering

    Customs and Excise, Textphone

    Email, call or write to HMRC for advice about money laundering and how to report suspicious transactions

  70. National Insurance: gaps in contributions

    National Insurance, Textphone

    Call HMRC if you need help with gaps in your National Insurance contributions

  71. National Insurance: general enquiries

    National Insurance, Change personal details

    Contact HMRC for changes of details, rates, credits, Statutory Payments and online statements or if you haven't received your National Insurance number or have lost it

  72. National Insurance: non-UK residents

    National Insurance, Non-UK Residents

    Online forms, phone number, and postal address for advice on National Insurance and healthcare if you're under State Pension age and live or work abroad

  73. National Yachtline

    Customs and Excise

    Phone number for letting Customs know that you are sailing your yacht or pleasurecraft to the UK

  74. New Computerised Transit System

    Customs and Excise

    Phone numbers and email addresses for help with the New Computerised Transit System, Import Control System and Export Control System and using these online services

  75. New Computerised Transit System: testing services

    Customs and Excise

    Email addresses for software developers to use when testing the New Computerised Transit System

  76. Non-UK employees

    Non-UK Residents

    Phone number and postal address for advice for non-UK residents employed in the UK for up to 3 years

  77. Non-UK resident entertainers

    Non-UK Residents

    Postal address and phone number for help for non-UK resident entertainers or sportspeople who perform in the UK

  78. Non-UK resident landlords

    Non-UK Residents

    Register for the Non-resident Landlord (NRL) scheme, or get help from HMRC if you live outside the UK but have rental property there

  79. Non-UK residents: Income Tax and Capital Gains

    Income Tax, Non-UK Residents, Capital Gains Tax

    Online form and phone numbers for asking HMRC about Income Tax and Capital Gains Tax if you live or work abroad

  80. Non-UK residents: payment

    Non-UK Residents, Paying

    Use the online forms or phone HM Revenue and Customs for help if you live abroad permanently and have problems paying your tax

  81. Northern Ireland Corporate Tax Office

    Phone number and postal address for information on investing or expanding your business in Northern Ireland

  82. Offshore Disclosure Facility

    Phone number and postal address to tell HMRC about your undisclosed offshore income and pay what you owe within set deadlines

  83. Oil and gas large businesses

    Write to of fax HMRC for help with general enquiries and Advanced Pricing Arrangements (APAs) applications for large businesses in the oil and gas sectors

  84. Online debit and credit card payment support

    Paying

    Call HMRC if you're having problems paying with a debit or credit card - you can't make payments on this line

  85. Online Services Helpdesk

    Textphone, Online Services

    Phone number and email address to get help with problems logging onto HMRC systems, error messages, using HMRC free software and tools and problems submitting forms online

  86. Overseas customs and tax administrations: help from HMRC experts

    Email and postal address to get help on international projects overseas

  87. Payment Problems

    National Insurance, Income Tax, Self Assessment, Corporation Tax, Self-employed, VAT, Paying

    Phone numbers for businesses and individuals who may not be able to pay HMRC in full by their payment deadline, including if you can’t pay due to banking restrictions in Greece

  88. Pension schemes

    Pension Schemes

    Online form, phone number and postal address for pension scheme administrators and pension providers

  89. Pension schemes: contracted out

    National Insurance, Pension Schemes , Textphone

    Online forms and phone number for the National Insurance Services to Pensions Industry (NISPI) to get help with contracting out Second State Pensions

  90. Pension schemes: forms and returns

    Pension Schemes

    Phone number to get help with filing your pension scheme forms and returns online

  91. Public bodies enquiries

    How to contact HMRC about your tax if you're a public body, government department or other public sector organisation

  92. R40: where to send repayment claim forms

    Income Tax

    Send your Income Tax repayment claim R40 form to one of these HMRC addresses if you've paid too much tax on interest from your savings

  93. Savings helpline

    Income Tax

    Phone numbers for advice on registering to receive interest without tax being taken off your savings and claiming tax back on interest

  94. Seafarers: Income Tax

    Income Tax, Non-UK Residents

    Online form and phone number for income tax enquiries relating to salary and income from people working on a boat, ship or cruiseliner

  95. Seafarers: National Insurance

    National Insurance, Non-UK Residents

    Postal address and phone numbers for National Insurance enquiries by people working on a ship or in the oil and gas industry

  96. Secure Electronic Transfer (SET)

    Call or email HMRC for help with the Secure Electronic Transfer (SET) service

  97. Self Assessment: forms ordering

    Self Assessment

    Phone number and online form to order Corporation Tax forms

  98. Self Assessment: general enquiries

    Self Assessment, Textphone

    Phone numbers and postal addresses for advice on Self Assessment

  99. Self Assessment: online services

    Self Assessment, Textphone, Online Services

    Online form and phone number for help with filing your Self Assessment tax return online, including if you have lost your User ID or password

  100. Self Assessment: payments

    Self Assessment, Paying

    Online forms and phone number for advice on how to make Self Assessment payments

  101. Self-employed: Income Tax

    Income Tax, Self-employed, Textphone

    Online forms, phone numbers and postal address for Income Tax enquiries for self-employed people, including changes in personal details

  102. Self-employed: National Insurance

    National Insurance, Self-employed, Textphone

    Online forms and phone number for National Insurance enquiries for the self-employed and exceptions from paying contributions, including changes in personal details

  103. Self-employed: newly self-employed

    Income Tax, Self-employed, Textphone

    Online form and phone number for registering for tax, National Insurance and VAT if you've recently become self-employed

  104. Settlement opportunities: contractor loans

    Paying

    Email address, phone number and postal address for help with the contractor loan settlement opportunity

  105. Settlement opportunities: tax avoidance schemes

    Paying

    Phone number if you are in certain tax avoidance schemes and wish to settle your tax affairs and pay tax due

  106. Shares and assets valuation

    Phone number and postal address about the valuation of unquoted shares and other assets

  107. Software developers

    Phone number and email address for software developers to get technical information and support services

  108. Stamp Duty Land Tax

    Stamp Taxes , Paying

    Phone number and postal addresses for help with Stamp Duty Land Tax and payments

  109. Stamp Duty Land Tax: forms ordering

    Stamp Taxes

    Online form and telephone number for ordering Stamp Duty Land Tax forms and payslips

  110. Stamp Duty Reserve Tax

    Stamp Taxes , Paying

    Email, phone number and postal addresses for help with Stamp Duty Reserve Tax and payments

  111. Stamp Duty: shares and land

    Stamp Taxes

    Postal address and phone numbers for Stamp Duty enquiries about shares and land

  112. Stamp Taxes: online services

    Stamp Taxes , Online Services

    Phone number for technical help with filing stamp tax returns online

  113. Taliadau

    Cymraeg / Welsh

    Cymorth ynghylch dulliau o dalu eich treth

  114. Tariff Classification Service

    Customs and Excise

    Phone number for help with tariff classification issues

  115. Tax avoidance schemes

    Online form, phone number and postal address to report a scheme that you think has been set up to avoid tax or National Insurance, or for general questions about tax avoidance

  116. Tax credits: Agent Priority Line

    Tax credits, Agents

    Phone number for contacting HMRC about Tax Credits if you’re authorised to act as an agent or tax adviser for your client

  117. Tax credits: general enquiries

    Textphone, Tax credits, Change personal details

    Phone number and postal addresses for help with tax credits, including telling HMRC about any changes to your circumstances (eg changes in pay and home address) and making a complaint

  118. Tax credits: payments

    Paying , Tax credits

    Phone number and address for contacting HMRC if you’ve had a Notice to Pay and can’t pay the full amount

  119. Tax evasion

    Fraud and tax evasion , Textphone

    Confidential online form, phone number and postal address for telling HMRC if someone is not paying their fair share of tax

  120. Treth Incwm, Hunanasesiad a mwy

    Cymraeg / Welsh

    Cyngor ynghylch Budd-dal Plant, Credydau Treth, Treth Incwm, Yswiriant Gwladol, Hunanasesiad, TWE a mwy

  121. Trusts

    Online form, phone number and postal address for advice on Income Tax and Capital Gains Tax on trusts

  122. VAT: Annual Accounting and Flat Rate Schemes

    VAT

    Postal addresses for applying to join, change your details or leave the Annual Accounting and Flat Rate schemes

  123. VAT: correct errors on your VAT Return

    VAT

    Phone number and postal address for questions about reporting errors on your VAT Return

  124. VAT: general enquiries

    VAT, Textphone, Change personal details

    Online forms, phone numbers and postal address for questions about VAT and to report changes to your business

  125. VAT: insolvency

    VAT

    Postal address to send your VAT Return to if you or your business becomes bankrupt or insolvent

  126. VAT: online services

    VAT, Textphone, Online Services

    Online forms and phone number for help with all VAT Online Services; submitting your VAT Returns, VAT Mini One Stop Shop (VAT MOSS), EU refunds, EC sales lists and more

  127. VAT: option to tax

    VAT

    Email address, phone numbers and postal address to use for help on opting to tax land or buildings for VAT purposes

  128. VAT: overseas repayments for non-UK businesses

    VAT

    Contact HMRC about reclaiming VAT paid in the UK if your business is based overseas

  129. VAT: payment slips

    VAT, Paying

    Online form and phone number to order VAT paying-in slips

  130. VAT: registration applications, exceptions and changes

    VAT

    Online forms and postal addresses to register for VAT and keep your VAT registration details up to date

  131. VAT: reliefs for disabled and older people

    VAT

    Online forms, phone number and postal address for information about the VAT reliefs available for disabled and older people

  132. Voluntary disclosure

    Self Assessment

    Phone number and postal address for help with bringing your tax up to date when you don't qualify for a current HMRC campaign

  133. Ymholiadau TAW, Tollau ac Ecséis

    Cymraeg / Welsh

    Cymorth ynghylch ymholiadau TAW, tollau ac ecséis

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