HM Revenue & Customs Contacts

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133 Contacts

  1. Agent Dedicated Line: Debt Management

    Agents

    Call HMRC if you're an authorised tax agent and need to discuss your clients' debts

  2. Agent Dedicated Line: Self Assessment or PAYE for individuals

    Income Tax, Self Assessment, Agents

    Call or write to HMRC about Self Assessment and PAYE if you’re authorised to act as an agent or tax adviser for your client

  3. Agent Dedicated Line: tax credits

    Tax credits, Agents

    Call HMRC about Tax Credits if you’re authorised to act as an agent or tax adviser for your client

  4. Aggregates Levy

    Call or write to HMRC for help with the Aggregates Levy, including registering and making payments and returns

  5. Air Passenger Duty

    Customs and Excise, Paying

    Call or write to HMRC if you're an aircraft operator and need help with Air Passenger Duty, including registering and making payments and returns

  6. Alcohol and Tobacco Warehousing Declaration

    Customs and Excise

    Use the online form or call HMRC for help to register, enrol and submit using the ATWD online service

  7. Alcohol duties: payments

    Customs and Excise, Paying

    Call or write to HMRC for help with paying Beer, Wine and Cider Duty

  8. Alcohol, tobacco and fuel duties: registration

    Customs and Excise

    Write to HMRC for help with registering for alcohol, tobacco and fuel duties

  9. Annual Tax on Enveloped Dwellings

    Stamp Taxes

    Call or write to HMRC for help with ATED including making payments and returns

  10. Automatic Exchange of Information: financial institutions

    Call HMRC for help with the Automatic Exchange of Information (AEOI) and how to submit an AEOI return

  11. Bereavement and deceased estate

    Bereavement, Textphone

    Call or write to HMRC for help with tax after someone dies

  12. Campaigns: Credit Card Sales

    Income Tax, Campaigns

    Call or write for help with HMRC's Credit Card Sales campaign, and find out if it applies to you

  13. Campaigns: My Let Property

    Self Assessment, Campaigns

    Call or write for help with HMRC's My Let Property campaign, including if it applies to you

  14. Campaigns: National Minimum Wage

    Campaigns

    Call or write to HMRC if you're an employer with any questions about the National Minimum Wage campaign

  15. Campaigns: Second Income

    Income Tax, Campaigns

    Call or write for help with HMRC's Second Income campaign, and to find out if it applies to you

  16. Capital Gains Tax

    Self Assessment, Paying , Capital Gains Tax, Textphone

    Call or write to HMRC for help with Capital Gains Tax, including general enquiries and how to make payments

  17. Central Agent Authorisation Team

    Agents

    Write to HMRC for client authorisation using paper forms 64-8 and FBI 2

  18. Certificate of Tax Deposit scheme: enquiries

    Self Assessment, Paying , Capital Gains Tax

    Call or write for help with using the Certificate of Tax Deposit scheme

  19. Change your address and personal details

    National Insurance, Income Tax, Self Assessment, Child Benefit and other benefits, Tax credits, Change personal details

    Tell HMRC when you change address or other personal details

  20. Charities and Community Amateur Sports Clubs

    Charities and clubs

    Contact HMRC if your Charity or Community Amateur Sports Club needs help on Gift Aid, Payroll Giving, tax reliefs, VAT or completing a Company or Self Assessment tax return

  21. Child Benefit: general enquiries

    Textphone, Child Benefit and other benefits, Change personal details

    Contact HMRC for information about eligibility, claiming and stopping Child Benefit, changing your personal details and making a complaint

  22. Child Trust Fund

    Child Benefit and other benefits

    Contact HMRC online to find out where your Child Trust Fund is held or if your child is terminally ill and you want to take money out of their fund or Junior Individual Savings Account

  23. Childcare Providers

    Textphone, Tax credits

    Call or write to HMRC if you're a childcare provider and need help with Working Tax Credit

  24. Climate Change Levy

    Call or write to HMRC for help with the Climate Change Levy, including registering and making payments and returns

  25. Complain about HMRC

    Complaints

    Use the online form, call or write to HMRC to complain about the service provided

  26. Complain about HMRC online services

    Online Services, Complaints

    Complain to HMRC about their digital and online services

  27. Complain about HMRC: serious staff misconduct

    Complaints

    Complain to HMRC about serious misconduct involving their staff

  28. Construction Industry Scheme: general enquiries

    Construction Industry Scheme, Textphone

    Call or write to HMRC if you're a contractor or subcontractor within the Construction Industry Scheme for help with queries on the scheme, getting forms and leaflets, and using CIS online

  29. Construction Industry Scheme: payments

    Construction Industry Scheme, Paying

    Call or write to HMRC for advice on how to make Construction Industry scheme payments

  30. Corporation Tax: forms ordering

    Corporation Tax

    Use the online form or phone HMRC to order Corporation Tax forms

  31. Corporation Tax: general enquiries

    Corporation Tax

    Call or write to HMRC for help with general Corporation Tax enquiries

  32. Corporation Tax: Group Payment Arrangements

    Corporation Tax, Paying

    Call HMRC for advice about Group Payment Arrangements

  33. Corporation Tax: payments

    Corporation Tax, Paying

    Use online forms to contact HMRC for Corporation Tax multiple payments by CHAPS and to tell HMRC a Corporation Tax payment isn't due

  34. Courier deliveries to HMRC: PO Box and BX postcodes

    Use this address if you're a courier delivering post to a HMRC address with a PO box or BX postcode

  35. Creative Industry Tax Reliefs

    Corporation Tax

    Contact HMRC for help with Film Tax Relief, Animation Tax Relief, High-end Television Tax Relief and Video Games Development Relief

  36. Crown Servants abroad: tax enquiries

    Income Tax

    Phone number for tax advice for crown servants living abroad

  37. Customs, Excise and VAT fraud reporting

    VAT, Customs and Excise, Fraud and tax evasion

    Contact HMRC to report all types of smuggling, misuse of red diesel, customs, excise and VAT fraud

  38. Debt collection: confirm the identity of HMRC staff

    Paying

    Call to check a visiting debt collector is a genuine HMRC employee

  39. Deferred National Insurance contributions: payments

    National Insurance, Paying

    Call or write to HMRC for help with deferred National Insurance payments if you have more than one job

  40. Duty Deferment Scheme

    Customs and Excise

    Email, call or write to HMRC for help with the Duty Deferment Scheme

  41. Employer PAYE and National Insurance: payments

    Employers, Paying

    Contact HMRC for help with sending payments to HMRC for PAYE / Class 1 and Class 1A National Insurance, PAYE late penalties and PAYE Settlement Agreements

  42. Employers: expatriate employees

    Employers, Non-UK Residents

    Call or write to HMRC for tax help if you employ non-UK expatriates

  43. Employers: general enquiries

    Employers, Textphone

    Contact HMRC with employer enquiries on PAYE, NICs, Statutory payments, stakeholder pensions and student loan repayments

  44. Employers: how to confirm an employee tax code

    Employers

    Call HMRC to check the tax code of one of your employees

  45. Employers: National Minimum Wage enquiries and complaints

    Employers, Textphone

    Call or write to HMRC with employer enquiries about the National Minimum Wage

  46. Employers: stationery and forms ordering

    Employers, Textphone

    Call HMRC if you're an employer and need a form or publication that you can't download

  47. Employers: support for new employers

    Employers, Textphone

    Call or write to HMRC for advice if you’re a new employer or contractor

  48. Employment related securities

    Employers

    Call or write to HMRC for help with employer enquiries on share schemes

  49. Employment status

    Employers, Construction Industry Scheme, Self-employed

    Call or write to HMRC to ask about someone's employment status

  50. Excise Movement and Control System: general enquiries

    Customs and Excise

    Email or call HMRC for information about the Excise Movement and Control System (EMCS)

  51. Excise Movement and Control System: online services

    Customs and Excise, Online Services

    Call HMRC for help with registration and enrolment on the Excise Movement and Control System (EMCS) online service

  52. Excise: enquiries

    Customs and Excise

    Contact HMRC with your questions about alcohol, tobacco, fuel duties, warehousing and moving excise goods

  53. Flooding: tax helpline

    Call HMRC for support if flooding has caused you tax problems

  54. Fraud: report a benefit thief online

    Fraud and tax evasion

    If you suspect someone of benefit fraud report them online here

  55. Fraudulent HMRC emails or text messages

    Fraud and tax evasion

    Email address to use to report a fraudulent or phishing email or text message that mentions HMRC

  56. Gambling duties

    Customs and Excise, Paying

    Call or write to HMRC for advice about gambling duty or if you have a problem using the online Gambling Tax Service.

  57. Guardian's Allowance

    Textphone, Child Benefit and other benefits

    Contact HMRC for help with Guardian's Allowance if you're bringing up a child whose parents have died

  58. High Net Worth Unit

    Income Tax, Self Assessment, Agents

    Call or write to the High Net Worth Unit if you deal with them but don’t know who your relationship manager is, or think you should be dealing with the unit but aren’t

  59. Imports and exports: general enquiries

    Customs and Excise

    Contact HMRC for help with questions about importing, exporting and customs reliefs

  60. Income Tax: general enquiries

    Income Tax, Textphone, Change personal details

    Contact HMRC for help with questions about Income Tax, including PAYE coding notices, Marriage Allowance and changing your personal details

  61. Individual Savings Accounts

    Income Tax

    Call HMRC for help with general enquiries about Individual Savings Accounts (ISAs)

  62. Inheritance Tax and probate

    Bereavement

    Call or write to HMRC for advice on probate and Inheritance Tax following a death

  63. Inheritance Tax: payments

    Bereavement, Paying

    Post your Inheritance Tax payment to HMRC, or use the online form to get an Inheritance Tax reference number

  64. Insurance Premium Tax

    Paying

    Call or write to HMRC for help with Insurance Premium Tax

  65. International tax debt

    Paying

    Use the online forms, call or write to HMRC if you've been contacted about a tax debt from an EU member state

  66. Intrastat

    Call or write to HMRC for help with the Intrastat system

  67. IR35

    Email, call or write to HMRC for help with IR35 enquiries

  68. Landfill Tax

    Call or write to HMRC for help with Landfill Tax, including registering and making payments and returns

  69. Miscellaneous Payments Team

    Paying

    Call or write to HMRC for help with payments for tax, penalties and enquiry settlements that have a reference beginning with an 'X'

  70. Money laundering

    Customs and Excise, Textphone

    Email, call or write to HMRC for advice about money laundering and how to report suspicious transactions

  71. National Insurance numbers

    National Insurance

    Phone HMRC if you haven't received your National Insurance number or have lost or forgotten it

  72. National Insurance: general enquiries

    National Insurance, Textphone, Change personal details

    Contact HMRC for changes of details, rates, credits, Statutory Payments, online statements and for help with gaps in your National Insurance contributions

  73. National Insurance: non-UK residents

    National Insurance, Non-UK Residents

    Contact HMRC for advice on National Insurance and healthcare if you're under State Pension age and live or work abroad

  74. National Yachtline

    Customs and Excise

    Call the National Yachtline if you're sailing your yacht or pleasurecraft to the UK

  75. New Computerised Transit System

    Customs and Excise

    Email or call HMRC for help with the New Computerised Transit System, Import Control System, Export Control System and using the online services

  76. New Computerised Transit System: testing services

    Customs and Excise

    Email HMRC if you're a software developer testing the New Computerised Transit System

  77. Non-UK resident employees

    Non-UK Residents

    Call or write to HMRC for tax advice if you're a non-UK resident and employed in the UK for up to 3 years

  78. Non-UK resident entertainers

    Non-UK Residents

    Call or write to HMRC for tax advice if you're a non-UK resident entertainer or sportsperson who performs or competes in the UK

  79. Non-UK resident landlords

    Non-UK Residents

    Call or write to HMRC to register for the Non-resident Landlord (NRL) scheme or for help if you live outside the UK but have rental property there

  80. Non-UK residents: Income Tax and Capital Gains

    Income Tax, Non-UK Residents, Capital Gains Tax

    Contact HMRC for help with Income Tax or Capital Gains Tax if you live or work abroad

  81. Non-UK residents: payment

    Non-UK Residents, Paying

    Use the online forms or call HMRC if you live outside the UK permanently and need help paying your UK tax

  82. Northern Ireland Corporate Tax Office

    Call or write to HMRC for tax guidance about investing in or expanding your business in Northern Ireland

  83. Offshore disclosure facility

    Contact HMRC for help on whether you're eligible to register for the Liechtenstein disclosure facility

  84. Oil and gas large businesses

    Write to or fax HMRC for help with general enquiries and Advanced Pricing Arrangements (APAs) applications for large businesses in the oil and gas sectors

  85. Online debit and credit card payment support

    Paying

    Call HMRC if you're having problems paying with a debit or credit card - you can't make payments on this line

  86. Online Services Helpdesk

    Textphone, Online Services

    Call HMRC with technical problems when using HMRC systems, sending forms online, error messages and using HMRC free software and tools

  87. Overseas customs and tax administrations: help from HMRC experts

    Email or write to HMRC to get help on international projects overseas

  88. Payment Problems

    National Insurance, Income Tax, Self Assessment, Corporation Tax, Self-employed, VAT, Paying

    Call HMRC if you're having problems making a payment before the deadline, including if you can’t pay due to banking restrictions in Greece

  89. Pension schemes

    Pension Schemes

    Contact HMRC for help with pension scheme queries if you're a pension scheme administrator, pension provider or member of a pension scheme

  90. Pension schemes: contracted out

    National Insurance, Pension Schemes , Textphone

    Email or call HMRC to get help with contracting out of the Additional State Pension from the National Insurance Services to Pensions Industry (NISPI)

  91. Pension schemes: forms and returns

    Pension Schemes

    Call HMRC for help with filing your pension scheme forms and returns online

  92. Public bodies enquiries

    Contact HMRC about your tax if you're a public body, government department or other public sector organisation

  93. Repayments: where to send claim forms

    Income Tax

    Send Income Tax repayment forms R40 and R43 to one of these HMRC addresses

  94. Savings helpline

    Income Tax

    Call HMRC for advice on your savings and claiming tax back on interest

  95. Seafarers: Income Tax

    Income Tax, Non-UK Residents

    Use the online form or call HMRC with income tax enquiries if you work on a ship

  96. Seafarers: National Insurance

    National Insurance, Non-UK Residents

    Phone or write to HMRC with National Insurance enquiries if you working on a ship or offshore in the oil and gas industry

  97. Secure Electronic Transfer (SET)

    Call or email HMRC for help with the Secure Electronic Transfer (SET) service

  98. Self Assessment: forms ordering

    Self Assessment

    Use the online form or call HMRC to order Self Assessment forms

  99. Self Assessment: general enquiries

    Self Assessment, Textphone

    Contact HMRC for advice on Self Assessment and to change your personal details

  100. Self Assessment: online services

    Self Assessment, Textphone, Online Services

    Use the online forms or call HMRC for help with filing your Self Assessment tax return online, or if you've lost your User ID or password

  101. Self Assessment: payments

    Self Assessment, Paying

    Online forms and postal address for advice on how to make Self Assessment payments

  102. Self-employed: Income Tax

    Income Tax, Self-employed, Textphone

    Contact HMRC if you're self-employed and have an Income Tax enquiry or need to report changes to your personal details

  103. Self-employed: National Insurance

    National Insurance, Self-employed, Textphone

    Contact HMRC if you're self-employed and have a National Insurance enquiry, need to report changes to your personal details or to register you've started self employment

  104. Settlement opportunities: contractor loans

    Paying

    Contact HMRC for help with the contractor loan settlement opportunity

  105. Settlement opportunities: tax avoidance schemes

    Paying

    Call HMRC if you are in certain tax avoidance schemes and want to settle your tax affairs and pay any tax due

  106. Shares and assets valuation

    Phone or write to HMRC about the valuation of unquoted shares and other assets

  107. Software developers

    Phone or email HMRC to get technical information and support if you're a software developer

  108. Stamp Duty Land Tax

    Stamp Taxes , Paying

    Call or write to HMRC for help with Stamp Duty Land Tax and payments

  109. Stamp Duty Land Tax: forms ordering

    Stamp Taxes

    Use the online form or call HMRC to order Stamp Duty Land Tax forms and payslips

  110. Stamp Duty Reserve Tax

    Stamp Taxes , Paying

    Email, call or write to HMRC for help with Stamp Duty Reserve Tax and payments

  111. Stamp Duty: shares and land

    Stamp Taxes

    Call or write to HMRC for help with enquiries about Stamp Duty on shares, and on land and property transactions made before December 2003

  112. Stamp Taxes: online services

    Stamp Taxes , Online Services

    Call HMRC for technical help with filing stamp tax returns online

  113. Taliadau

    Cymraeg / Welsh

    Cysylltwch â CThEM am help gyda thaliadau treth

  114. Tariff Classification Service

    Customs and Excise

    Email HMRC for help with tariff classification issues

  115. Tax avoidance schemes

    Use the online form, call or write to HMRC to report a scheme that you think has been set up to avoid tax, or for general questions about tax avoidance

  116. Tax avoidance: getting out of an avoidance scheme

    Income Tax

    Email or call HMRC to if you're in a tax avoidance scheme and want to leave it

  117. Tax credits: general enquiries

    Textphone, Tax credits, Change personal details

    Use the online form, call or write to HMRC for help with tax credits or report changes to your circumstances

  118. Tax credits: payments

    Paying , Tax credits

    Phone number and address for contacting HMRC if you’ve had a Notice to Pay and can’t pay the full amount

  119. Tax evasion

    Fraud and tax evasion , Textphone

    Use the online form, or call or write to HMRC to report someone not paying their fair share of tax

  120. Treth Incwm, Hunanasesiad a mwy

    Cymraeg / Welsh

    Cysylltwch â CThEM am help gyda Threth Incwm, Hunanasesiad, credydau treth, Yswiriant Gwladol, Budd-dal Plant, TWE a mwy

  121. Trusts

    Contact HMRC for advice about Income Tax and Capital Gains Tax for trusts

  122. VAT: Annual Accounting and Flat Rate Schemes

    VAT

    Write to HMRC to join or leave the Annual Accounting and Flat Rate schemes or to change your details

  123. VAT: correct errors on your VAT Return

    VAT

    Call or write to HMRC for help with reporting errors on your VAT Return

  124. VAT: general enquiries

    VAT, Textphone, Change personal details

    Contact HMRC with questions about VAT and to report changes to your business

  125. VAT: insolvency

    VAT

    Send your VAT Return to HMRC if you or your business becomes bankrupt or insolvent

  126. VAT: online services

    VAT, Textphone, Online Services

    Use the online form or call HMRC for help with all VAT online services

  127. VAT: option to tax

    VAT

    Email, call or write to HMRC for help on opting to tax land or buildings for VAT purposes

  128. VAT: overseas repayments for non-UK businesses

    VAT

    Contact HMRC about reclaiming VAT paid in the UK if your business is based overseas

  129. VAT: payment slips

    VAT, Paying

    Use the online form or call HMRC to order VAT paying-in slips

  130. VAT: registration applications, exceptions and changes

    VAT

    Use online forms or write to HMRC to register for VAT and keep your VAT registration details up to date

  131. VAT: reliefs for disabled and older people

    VAT

    Contact HMRC for information about VAT reliefs available for disabled and older people

  132. Voluntary disclosure

    Self Assessment

    Call or write to HMRC for help with bringing your tax up to date when you don't qualify for a current HMRC campaign

  133. Ymholiadau TAW, Tollau ac Ecséis

    Cymraeg / Welsh

    Cysylltwch â CThEM am help gyda thollau, ecseis a TAW

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