HM Revenue & Customs Contacts

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128 Contacts
  1. Additional Needs Service

    Online form if you're deaf, hearing impaired, have a speech impairment or difficulty using the telephone

  2. Agent Dedicated Line: Self Assessment or PAYE for individuals

    Income Tax, Self Assessment, Agents

    Phone number for contacting HMRC about Self Assessment and PAYE if you’re authorised to act as an agent or tax adviser for your client

  3. Aggregates Levy

    Phone numbers, online form and postal address for help with Aggregates Levy, including registering and making payments and returns

  4. Air Passenger Duty

    Customs and Excise, Paying

    Phone number, email addresses and postal addresses for aircraft operators for help with Air Passenger Duty, including registering and making payments and returns

  5. Alcohol and Tobacco Warehousing Declaration

    Customs and Excise

    Online form and phone number for help to register, enrol and submit using the ATWD online service

  6. Alcohol duties: payments

    Customs and Excise, Paying

    Phone numbers and postal addresses for help with paying Beer, Wine and Cider Duty

  7. Alcohol, tobacco and fuel duties: registration

    Customs and Excise

    Postal address to apply for a distiller’s licence, get your plant and process approved or ask HMRC to be authorised to produce denatured alcohol

  8. Annual Tax on Enveloped Dwellings

    Stamp Taxes

    Postal address and phone number for help with ATED (previously called Annual Residential Property Tax) returns and payments

  9. Bereavement and deceased estate

    Bereavement, Textphone

    Phone numbers and postal address for help with Income Tax and Self Assessment after a death and Income Tax and Capital Gains Tax on a deceased person's estate

  10. Campaigns: Credit Card Sales

    Income Tax, Campaigns

    Phone number and postal address for advice about the Credit Card Sales campaign and if it applies to you

  11. Campaigns: My Let Property

    Self Assessment, Campaigns

    Phone number and postal address for advice about the Let Property campaign and if it applies to you

  12. Campaigns: Second Income

    Income Tax, Campaigns

    Phone number and postal address for advice about the Second Incomes campaign and if it applies to you

  13. Campaigns: Solicitors Tax

    Campaigns

    Phone number and postal address for advice about the Solicitors Tax campaign and if it applies to you

  14. Capital Gains Tax

    Self Assessment, Paying , Capital Gains Tax, Textphone

    Phone number and postal addresses for general advice about Capital Gains tax, who to contact about more complex enquiries and how to make payments

  15. Central Agent Authorisation Team

    Agents

    Postal address for client authorisation using paper forms 64-8 and FBI 2

  16. Certificate of Tax Deposit scheme: enquiries

    Self Assessment, Paying , Capital Gains Tax

    Phone number and postal addresses for using the Certificate of Tax Deposit scheme

  17. Change your address and personal details

    National Insurance, Income Tax, Self Assessment, Child Benefit and other benefits, Tax credits, Change personal details

    Online forms and phone numbers to tell HMRC when you change address or other personal details

  18. Charities and Community Amateur Sports Clubs

    Charities and clubs

    Phone number, online forms and postal address for advice for Charities and Community Amateur Sports Clubs about Gift Aid, Payroll Giving, tax reliefs, VAT, how to complete a Company or Self Assessment tax return

  19. Child Benefit: general enquiries

    Textphone, Child Benefit and other benefits, Change personal details

    Online forms, phone numbers and postal address for information about eligibility, claiming and stopping Child Benefit, changing your personal details and making a complaint

  20. Child Trust Fund

    Child Benefit and other benefits

    Online forms for contacting HMRC about the Child Trust Fund

  21. Childcare Providers

    Textphone, Tax credits

    Phone number and postal address for childcare providers who need help with Working Tax Credit

  22. Climate Change Levy

    Phone numbers, online form and postal address for help with the Climate Change Levy, including registering and making payments and returns

  23. Complain about HMRC

    Complaints

    Complain to HMRC about their service

  24. Complain about HMRC online services

    Online Services, Complaints

    Complain to HMRC about their digital and online services

  25. Complain about HMRC: serious staff misconduct

    Complaints

    Complain to HMRC about serious misconduct involving their staff

  26. Construction Industry Scheme: general enquiries

    Construction Industry Scheme, Textphone

    Phone number and postal addresses for subcontractors and contractors within the Construction Industry Scheme, how to get forms and leaflets, understanding and using CIS online

  27. Construction Industry Scheme: payments

    Construction Industry Scheme, Paying

    Phone number and postal address for advice on how to make Construction Industry scheme payments

  28. Corporation Tax: forms ordering

    Corporation Tax

    Phone number and online form to order Corporation Tax forms

  29. Corporation Tax: general enquiries

    Corporation Tax

    Phone number and postal address for questions about Corporation Tax

  30. Corporation Tax: payments

    Corporation Tax, Paying

    Online forms for Corporation Tax (CT) multiple payments by CHAPS and to tell HMRC a CT payment is not due

  31. Couriers

    Postal address couriers should deliver HMRC post to

  32. Creative Industry Tax Reliefs

    Corporation Tax

    Phone number, email addresses and postal addresses for information on Film Tax Relief, Animation Tax Relief, High-end Television Tax Relief and Video Games Development Relief

  33. Crown servants abroad: tax enquiries

    Income Tax

    Phone number for tax advice for crown servants living abroad

  34. Customs, Excise and VAT fraud reporting

    VAT, Customs and Excise, Fraud and tax evasion

    Phone numbers, online form, email address and postal address to report all types of smuggling, misuse of red diesel, customs, excise and VAT fraud

  35. Debt collection: confirm the identity of HMRC staff

    Paying

    Phone number to confirm the identity of a HMRC debt collector

  36. Duty Deferment Scheme

    Customs and Excise

    Phone number, email address and postal address for help with the Duty Deferment Scheme

  37. Employer PAYE and National Insurance: payments

    Employers, Paying

    Online form, phone number and postal address for sending payments to HM Revenue and Customs for PAYE / Class 1 and Class 1A National Insurance, PAYE late penalties and PAYE Settlement Agreement Payment

  38. Employers: expatriate employees

    Employers, Non-UK Residents

    Phone number and postal address for employers who employ non-UK expatriates

  39. Employers: general enquiries

    Employers, Textphone

    Online forms, phone numbers and postal addresses for employer enquiries on PAYE, NICs, Statutory payments, stakeholder pensions and student loan repayments

  40. Employers: how to confirm an employee tax code

    Employers

    Phone number for employers who want to check the tax code for an employee or provide certain information

  41. Employers: national minimum wage enquiries and complaints

    Employers, Textphone

    Phone number and postal address for employers with queries about the national minimum wage

  42. Employers: stationery and forms ordering

    Employers, Textphone

    Phone number for employers who can't download forms and publications

  43. Employers: support for new employers

    Employers, Textphone

    Phone number and postal address for help registering as a new employer or contractor

  44. Employment Related Securities

    Employers

    Phone number and postal addresses for employer enquiries on share schemes

  45. Employment status

    Employers, Construction Industry Scheme, Self-employed

    Phone number and postal addresses for employment status enquiries by employed and self-employed people

  46. Excise Movement and Control System: general enquiries

    Customs and Excise

    Email address and phone numbers for information about the Excise Movement and Control System (EMCS)

  47. Excise Movement and Control System: online services

    Customs and Excise, Online Services

    Phone number for help with the registration and enrolment process for the Excise Movement and Control System (EMCS) online service

  48. Excise: enquiries

    Customs and Excise

    Online form and phone number for questions about alcohol, tobacco, fuel and gambling duties, warehousing and moving excise goods

  49. Flooding: tax helpline

    Phone number to support people affected by flooding with tax problems

  50. Foreign Account Tax Compliance Act

    Income Tax

    Phone number for information and advice about the Foreign Account Tax Compliance Act (FATCA) and how to submit a return

  51. Fraud: report a benefit thief online

    Fraud and tax evasion

    If you suspect someone of benefit fraud report them online here

  52. Fraudulent emails

    Fraud and tax evasion

    If you suspect you have received a fraudulent email that mentions HMRC, report it here

  53. Gambling duties

    Customs and Excise, Paying

    Phone number and postal addresses for advice about paying gambling duty

  54. Group Payment Arrangements

    Corporation Tax, Paying

    Phone number for advice about Group Payment Arrangements

  55. Guardian's Allowance

    Textphone, Child Benefit and other benefits

    Phone number, online forms and postal address to find out if you can get Guardian's Allowance if you're bringing up someone else's child or children and both parents have died

  56. High Net Worth Unit

    Income Tax, Self Assessment, Agents

    Phone number and postal address for agents who deal with some of the UK’s wealthiest individuals

  57. Imports and exports: general enquiries

    Customs and Excise

    Online forms, phone numbers and postal address for questions about importing, exporting and customs reliefs

  58. Income Tax: general enquiries

    Income Tax, Textphone, Change personal details

    Online forms, phone numbers and postal addresses for queries about Income Tax, including PAYE coding notices and change of personal details

  59. Individual Savings Accounts

    Income Tax

    Phone number for general enquiries about Individual Savings Accounts (ISAs)

  60. Inheritance Tax and Probate

    Bereavement

    Phone numbers for advice on probate and Inheritance Tax following a death

  61. Inheritance Tax: payments

    Bereavement, Paying

    Online form and postal address to use when making payments for Inheritance Tax

  62. Insurance Premium Tax

    Paying

    Phone number and postal address for help with Insurance Premium Tax

  63. IR35

    Email address, phone number and postal address for IR35 enquiries

  64. Landfill Tax

    Phone numbers, online form and postal address for help with Landfill Tax, including registering and making payments and returns

  65. Miscellaneous Payments Team

    Paying

    Phone number and postal address for help with payments for tax, penalties and enquiry settlements that have a reference beginning with a 'X'

  66. Money laundering

    Customs and Excise, Textphone

    Phone number, email address and postal address for advice about money laundering and how to report suspicious transactions

  67. National Insurance: gaps in contributions

    National Insurance, Textphone

    Phone number and online form if you need help with gaps in your National Insurance or paying voluntary National Insurance contributions

  68. National Insurance: general enquiries

    National Insurance, Change personal details

    Online forms and phone numbers for change of details, rates, credits, Statutory Payments and online statements or if you haven't received your National Insurance number or have lost it

  69. National Insurance: non-UK residents

    National Insurance, Non-UK Residents

    Online forms, phone number, and postal address for advice on National Insurance and healthcare if you're under State Pension age and live or work abroad

  70. National Yachtline

    Customs and Excise

    Phone number for letting Customs know that you are sailing your yacht or pleasurecraft to the UK

  71. New Computerised Transit System

    Customs and Excise

    Phone numbers and email addresses for help with the New Computerised Transit System, Import Control System and Export Control System and using these online services

  72. New Computerised Transit System: testing services

    Customs and Excise

    Email addresses for software developers to use when testing the New Computerised Transit System

  73. Non-UK employees

    Non-UK Residents

    Phone number and postal address for advice for non-UK residents employed in the UK for up to 3 years

  74. Non-UK resident entertainers

    Non-UK Residents

    Postal address and phone number for help for non-UK resident entertainers or sportspeople who perform in the UK

  75. Non-UK resident landlords

    Non-UK Residents

    Postal address and phone number to register for the Non-resident Landlord (NRL) scheme, or for help if you have rental property in the UK and do not live in the country

  76. Non-UK residents: Income Tax and Capital Gains

    Income Tax, Non-UK Residents, Capital Gains Tax

    Online form and phone numbers for asking HMRC about Income Tax and Capital Gains Tax if you live or work abroad

  77. Non-UK residents: payment

    Non-UK Residents, Paying

    Phone number and online forms for help if you live abroad permanently and have problems paying your tax

  78. Northern Ireland Corporate Tax Office

    Phone number and postal address for information on investing or expanding your business in Northern Ireland

  79. Offshore Disclosure Facility

    Phone number and postal address to tell HMRC about your undisclosed offshore income and pay what you owe within set deadlines

  80. Oil and Gas Large Businesses

    Postal addresses for general enquiries and Advanced Pricing Arrangements (APAs) applications for Large Businesses in the oil and gas sectors

  81. Online debit and credit card payment support

    Paying

    Phone number to get help with problems paying HMRC using debit cards and credit cards

  82. Online Services Helpdesk

    Textphone, Online Services

    Phone number and email address to get help with problems logging onto HMRC systems, error messages, using HMRC free software and tools and problems submitting forms online

  83. Overseas customs and tax administrations: help from HMRC experts

    Email and postal address to get help on international projects overseas

  84. Payment Problems

    National Insurance, Income Tax, Self Assessment, Corporation Tax, Self-employed, VAT, Paying

    Phone numbers for businesses and individuals who may not be able to pay HMRC in full by their payment deadline

  85. Pension schemes

    Pension Schemes

    Online form, phone number and postal address for pension scheme administrators and pension providers

  86. Pension schemes: contracted out

    National Insurance, Pension Schemes , Textphone

    Online forms and phone number for the National Insurance Services to Pensions Industry (NISPI) to get help with contracting out Second State Pensions

  87. Pension schemes: forms and returns

    Pension Schemes

    Phone number to get help with filing your pension scheme forms and returns online

  88. Public bodies enquiries

    Phone number, postal address and online form for public bodies, government departments and other public sector organisations

  89. Savings helpline

    Income Tax

    Phone numbers for advice on registering to receive interest without tax being taken off your savings and claiming tax back on interest

  90. Seafarers: Income Tax

    Income Tax, Non-UK Residents

    Online form and phone number for income tax enquiries relating to salary and income from people working on a boat, ship or cruiseliner

  91. Seafarers: National Insurance

    National Insurance, Non-UK Residents

    Postal address and phone numbers for National Insurance enquiries by people working on a ship or in the oil and gas industry

  92. Secure Electronic Transfer (SET)

    Email address and phone number for help with the Secure Electronic Transfer online service

  93. Self Assessment: forms ordering

    Self Assessment

    Phone number and online form to order Corporation Tax forms

  94. Self Assessment: general enquiries

    Self Assessment, Textphone

    Phone numbers and postal addresses for advice on Self Assessment

  95. Self Assessment: online services

    Self Assessment, Textphone, Online Services

    Online form and phone number for help with filing your Self Assessment tax return online, including if you have lost your User ID or password

  96. Self Assessment: payments

    Self Assessment, Paying

    Online forms and phone number for advice on how to make Self Assessment payments

  97. Self-employed: Income Tax

    Income Tax, Self-employed, Textphone

    Online forms, phone numbers and postal address for Income Tax enquiries for self-employed people, including changes in personal details

  98. Self-employed: National Insurance

    National Insurance, Self-employed, Textphone

    Online forms and phone number for National Insurance enquiries for the self-employed and exceptions from paying contributions, including changes in personal details

  99. Self-employed: newly self-employed

    Income Tax, Self-employed, Textphone

    Online form and phone number for registering for tax, National Insurance and VAT if you've recently become self-employed

  100. Settlement opportunities: contractor loans

    Paying

    Email address, phone number and postal address for help with the contractor loan settlement opportunity

  101. Settlement opportunities: tax avoidance schemes

    Paying

    Phone number if you are in certain tax avoidance schemes and wish to settle your tax affairs and pay tax due

  102. Shares and assets valuation

    Phone number and postal address about the valuation of unquoted shares and other assets

  103. Stamp Duty Land Tax

    Stamp Taxes , Paying

    Phone number and postal addresses for help with Stamp Duty Land Tax and payments

  104. Stamp Duty Land Tax: forms ordering

    Stamp Taxes

    Online form and telephone number for ordering Stamp Duty Land Tax forms and payslips

  105. Stamp Duty Reserve Tax

    Stamp Taxes , Paying

    Email, phone number and postal addresses for help with Stamp Duty Reserve Tax and payments

  106. Stamp Duty: shares and land

    Stamp Taxes

    Postal address and phone numbers for Stamp Duty enquiries about shares and land

  107. Stamp Taxes: online services

    Stamp Taxes , Online Services

    Phone number for technical help with filing stamp tax returns online

  108. Taliadau

    Cymraeg / Welsh

    Cymorth ynghylch dulliau o dalu eich treth

  109. Tariff Classification Service

    Customs and Excise

    Phone number for help with tariff classification issues

  110. Tax avoidance schemes

    Online form, phone number and postal address to report a scheme that you think has been set up to avoid tax or National Insurance, or for general questions about tax avoidance

  111. Tax credits: Agent Priority Line

    Tax credits, Agents

    Phone number for contacting HMRC about Tax Credits if you’re authorised to act as an agent or tax adviser for your client

  112. Tax credits: general enquiries

    Textphone, Tax credits, Change personal details

    Phone number and postal addresses for help with tax credits, including telling HMRC about any changes to your circumstances and making a complaint

  113. Tax credits: payments

    Paying , Tax credits

    Phone number and address for contacting HMRC if you’ve had a Notice to Pay and can’t pay the full amount

  114. Tax evasion

    Fraud and tax evasion , Textphone

    Confidential online form, phone number and postal address for telling HMRC if someone is not paying their fair share of tax

  115. Treth Incwm, Hunanasesiad a mwy

    Cymraeg / Welsh

    Cyngor ynghylch Budd-dal Plant, Credydau Treth, Treth Incwm, Yswiriant Gwladol, Hunanasesiad, TWE a mwy

  116. Trusts

    Online form, phone number and postal address for advice on Income Tax and Capital Gains Tax on trusts

  117. VAT: Annual Accounting Scheme

    VAT

    Postal addresses for applying to join or leave the scheme

  118. VAT: correct errors on your VAT Return

    VAT

    Phone number and postal address for questions about reporting errors on your VAT Return

  119. VAT: general enquiries

    VAT, Textphone, Change personal details

    Online forms, phone numbers and postal address for questions about VAT and to report changes to your business

  120. VAT: insolvency

    VAT

    Postal address to send your VAT Return to if you or your business becomes bankrupt or insolvent

  121. VAT: online services

    VAT, Textphone, Online Services

    Online forms and phone number for help with all VAT Online Services; submitting your VAT Returns, VAT Mini One Stop Shop (VAT MOSS), EU refunds, EC sales lists and more

  122. VAT: option to tax

    VAT

    Email address, phone numbers and postal address to use for help on opting to tax land or buildings for VAT purposes

  123. VAT: overseas repayments for non-UK businesses

    VAT

    Email address, phone number and postal address for overseas based businesses to reclaim paid UK VAT from HMRC while on business in the UK

  124. VAT: payment slips

    VAT, Paying

    Online form and phone number to order VAT paying-in slips

  125. VAT: registration applications, exceptions and changes

    VAT

    Online forms and postal addresses to register for VAT and keep your VAT registration details up to date

  126. VAT: reliefs for disabled and older people

    VAT

    Online forms, phone number and postal address for information about the VAT reliefs available for disabled and older people

  127. Voluntary disclosure

    Self Assessment

    Phone number and postal address for help with bringing your tax up to date when you don't qualify for a current campaign

  128. Ymholiadau TAW, Tollau ac Ecséis

    Cymraeg / Welsh

    Cymorth ynghylch ymholiadau TAW, tollau ac ecséis

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