Help to Save scheme: enquiries

Contact HMRC if you're having problems using the Help to Save service.

Online

Ask HMRC’s digital assistant to find information about:

  • your Help to Save account
  • eligibility for the Help to Save scheme
  • payments made into your Help to Save account

You can also find out information in:

Phone

Call HMRC if you’re having problems using the Help to Save service. Have your National Insurance number with you when you phone.

Before you call

This helpline may ask you some security questions. Make sure your personal details and address are up to date in your personal tax account or you could fail telephone security. If you do not have a personal tax account, you can create one before you check your details.

Telephone: 0300 322 7093

Outside UK: +44 300 322 7093

Opening times: Monday to Friday, 10am to 6pm. Closed bank holidays.

Get help with savings if you’re on a low income (Help to Save)
Sign in to your Help to Save account

Updates to this page

Published 14 May 2025