Excise Movement and Control System: general enquiries
Email or call HMRC for information about the Excise Movement and Control System (EMCS)
Email your query about the Excise Movement and Control System (EMCS): emcs.helpdesk@hmrc.gov.uk
If HMRC needs to contact you about anything confidential they’ll reply by phone or post.
If your enquiry is about the registration or enrolment process for the EMCS service contact Excise Movement and Control System: online services.
Phone
Call HMRC for help with queries about the EMCS.
If your enquiry is about the registration or enrolment process for the EMCS service contact Excise Movement and Control System: online services.
Telephone: 0300 200 3700
Opening times: Monday to Friday: 8am to 6pm. Closed bank holidays.
Related content
How to register and use the Excise Movement and Control System
Receiving, storing and moving excise goods