Excise warehousing, excise goods movements and alcohol duties: enquiries
Email, phone or write to HMRC with questions about alcohol duties, excise warehousing and moving excise goods (including registrations and returns).
HMRC will only email you with confidential information if you have given them your written agreement that they can do so.
Excise drawback, excise warehousing and warrants queries
Email: nationaldrawbackcentre@hmrc.gov.uk if you have a question about excise drawback.
Email: nruwhseapprovals@hmrc.gov.uk if you have a question about excise warehousing.
Email: salford.nwpu@hmrc.gov.uk if you have a question about warrants.
Alcohol Duty queries
Email:nru.alcohol@hmrc.gov.uk if you have a question about duty on alcohol products or Alcoholic Products Producer Approval.
Moving excise goods and movement guarantee queries
Email: nru.alcohol@hmrc.gov.ukif you have a question about loading of excise goods and aircraft, ship and train stores.
Email: nruwhseapprovals@hmrc.gov.uk if you’re a warehousekeeper, owner or transporter and have a question about movement guarantees.
Northern Ireland-registered consignee queries
Email: nru.alcohol@hmrc.gov.uk if you have a question about Northern Ireland-registered consignees.
Excise notice queries
Email : nru.alcohol@hmrc.gov.uk if you have a question about:
- revenue trader records and Excise Notice 206
- registered mobile operators and Excise Notice 202
Phone
Call HMRC with questions about:
- alcohol duties
- excise duty and excise shops
- warehousing, warrants and moving excise goods
Telephone: 0300 200 3700
Textphone: 0300 200 3719
Outside UK: +44 2920 501 261
Opening times: Monday to Friday, 8am to 6pm. Closed bank holidays.
Post
Write to HMRC with questions about alcohol duties, excise warehousing and moving excise goods.
HM Revenue and Customs
Excise Processing Team
BX9 1GL
United Kingdom
You do not need to include a street name, city name or PO box when writing to this address.
Couriers should use a different address.