Excise Movement and Control System: general enquiries

Email

Email your query about the Excise Movement and Control System (EMCS)

If your enquiry is about the registration or enrolment process for the EMCS service contact Excise Movement and Control System: online services

If HMRC needs to contact you about anything confidential they’ll reply by phone or post.

Phone

Call HMRC for help with queries about the EMCS.

Telephone:
0300 200 3700

Opening times:

Monday to Friday: 8am to 6pm

Closed weekends and bank holidays.

If your enquiry is about the registration or enrolment process for the EMCS service contact Excise Movement and Control System: online services

Find out about call charges