Air Passenger Duty: enquiries
Email, call or write to HMRC if you're an aircraft operator and need help with Air Passenger Duty, including registering and making payments and returns.
Email HMRC if you’re an aircraft operator and have an enquiry about Air Passenger Duty: APDHelpdesk@hmrc.gov.uk
Email the Occasional Operator Scheme team to get a reference number: enquiries.eeitts@hmrc.gov.uk
HMRC will only email you with confidential information if you have given them your written agreement they can do so.
Phone
Call HMRC for help with Air Passenger Duty general enquiries including:
- registering for Air Passenger Duty
- information about the Occasional Operator Scheme
- returns
Telephone: 0300 200 3700
Opening times: Monday to Friday, 8am to 6pm. Closed bank holidays.
Post
Write to HMRC for help with general enquiries, including:
- registration, including changes to your registration
- the Occasional Operator Scheme and other special schemes
- returns
HM Revenue and Customs - Central Assurance Team (CAT)
Trinity Bridge House
2 Dearmans Place
Salford
M3 5BS
United Kingdom
Related content
Air Passenger Duty for plane operators
Pay Air Passenger Duty
Record keeping for Air Passenger Duty