Capital Gains Tax: enquiries

Call or write to HMRC for help with Capital Gains Tax, including general enquiries and how to make payments.

Phone

Call HMRC for general enquiries about Capital Gains Tax. You will need your Self Assessment Unique Taxpayer Reference.

HMRC does not take payments on this line.

We recommend that you pay Capital Gains Tax online. There are different ways to do this. If you reported:

These guides explain how to make payments by post if you cannot pay online.

You can also find out information in your personal tax account.

Before you call

This helpline may ask you some security questions. Make sure your personal details and address are up to date in your personal tax account or you could fail telephone security. If you do not have a personal tax account, you can create one before you check your details.

Telephone: 0300 200 3300

Textphone: 0300 200 3319

Outside UK: +44 135 535 9022

Opening times: Monday to Friday, 8am to 6pm. Closed bank holidays.

Find out about call charges

Post

General enquiries

Write to HMRC for help with general Capital Gains Tax queries.

You do not need to include a street name, city name or PO box when writing to this address.

Couriers should use a different address.

Capital Gains Tax Queries
HM Revenue and Customs
BX9 1AS
United Kingdom

Payments

We recommend that you pay Capital Gains Tax online. There are different ways to do this.

If you reported:

These guides explain how to make payments by post, if you cannot pay online.

Capital Gains Tax: what you pay it on, rates and allowances
Pay your Self Assessment tax bill
If you cannot pay your tax bill on time

Updates to this page

Published 14 May 2025