Payment problems

Phone

Payment Support Service (PSS)

Call the PSS if you cannot pay in full before your payment deadline. Anyone can use this service, not just businesses.

Find out what you’ll need before you contact HMRC.

Telephone:
0300 200 3835

Opening times:

Our phone line opening hours are:

Monday to Friday: 8am to 6pm

Closed on weekends and bank holidays.

You can also find out information in:

Self Assessment Payment Helpline

Call this helpline if you have missed your Self Assessment payment deadline.

Find out what you’ll need before you contact HMRC.

Telephone:
0300 200 3822

Opening times:

Our phone line opening hours are:

Monday to Friday: 8am to 6pm

Closed on weekends and bank holidays.

Opening hours on 30 and 31 January 2021

To help customers leading up to the Self Assessment filing deadline, the helpline will be open from:

  • 8am to 6pm on Saturday, 30 January 2021
  • 9am to 6pm on Sunday, 31 January 2021

You can also find out information in:

Webchat

Use the webchat to speak to an adviser about problems paying your taxes due to coronavirus (COVID-19). This could be:

  • Self Assessment
  • VAT
  • employers PAYE
  • Corporation Tax

They will not be able to transfer you to another webchat team.
Speak to an adviser online.

Find out about call charges