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Charities and Community Amateur Sports Clubs: enquiries

Contact HMRC if your Charity or Community Amateur Sports Club needs help on Gift Aid, Payroll Giving, tax reliefs, VAT or completing a Company or Self Assessment tax return.

Online

Make a charity or Community Amateur Sports Club (CASC) enquiry
You’ll need to sign in to use this form. If you do not already have sign in details, you’ll be able to create them

If HMRC needs to contact you about anything they’ll reply by email, phone or post.

Phone

Call HMRC to order ChR1 forms and continuation sheets and get advice on:

  • applying for recognition as a charity for tax and Gift Aid purposes
  • VAT reliefs for charities
  • VAT reliefs for disabled and older people
  • registering a CASC
  • completing a Company or Trust and Estate Tax Return if you’re a charity or CASC
  • Gift Aid, Payroll Giving and making a repayment claim

Telephone: 0300 123 1073

Opening times: Monday to Friday, 8:30am to 5pm. Closed bank holidays.

Find out about call charges

Post

Write to HMRC for help with charities and CASC enquiries.

You do not need to include a street name or PO box when writing to this address. Include your HMRC reference number when you write, so your enquiry can be dealt with quickly.

Charities, Savings and International 2
HM Revenue and Customs
BX9 1BU
United Kingdom

Find out the address to use if you’re using a courier instead of Royal Mail.

Guidance

HMRC contacts

Updates to this page

Published 14 May 2025
Last updated 15 July 2026 Show all updates
  1. A new online form to 'Make a charity or Community Amateur Sports Club (CASC) enquiry ' has been added to replace the previous forms. The online form 'Send a charities and VAT query if you’re a business that supplies to charities' has been moved to the 'VAT: general enquiries' contact page.

  2. Phone line opening times over Christmas and New Year have been added.

  3. Links to online forms for contacting HMRC have been updated.

  4. First published.