VAT: general enquiries
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Call HMRC for help with general VAT enquiries. Have your VAT registration number and postcode with you when you call.
You can’t pay or agree time to pay over the phone.
0300 200 3700
0300 200 3719
+44 2920 501 261
8am to 6pm, Monday to Friday
Closed weekends and bank holidays
Best time to call:
Phone lines are less busy between 8am and 11am, Monday to Friday
Contact the VAT Online Services Helpdesk if you need help using or registering for VAT online services.
Make a VAT enquiry online to get a reply more quickly than by post.
Send long questions or those with an attachment by post to:
HM Revenue and Customs - VAT Written Enquiries Team
21 Victoria Avenue