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- Telephone: 0300 200 3700
- Textphone: 0300 200 3719
- Outside UK: +44 2920 501 261
You’ll need your VAT registration number and postcode. If you’re not VAT registered you’ll need your postcode.
You can’t pay or agree time to pay over the phone.
8am to 6pm, Monday to Friday
Closed weekends and bank holidays
Best time to call:
Phone lines are less busy between 8am and 11am, Monday to Friday
If you need help with a technical problem or need information about the ‘known facts’ required to enrol for VAT Online services contact the VAT Online Services Helpdesk.
By using an email form you will get a reply more quickly:
Your message using this form is secure. If HMRC reply by email the information is not secure. If HMRC need to contact you about anything confidential, they will reply by post or telephone.
You can send very long questions or those with an attachment by post to: