Payment problems: enquiries

Contact HMRC if you're having problems making a payment.

Online

Ask HMRC’s digital assistant to get help if you’re having problems paying what you owe for:

  • Self Assessment
  • VAT
  • Employer’s PAYE
  • Corporation Tax

If the digital assistant cannot help you, you can ask to transfer to a webchat with an HMRC adviser if they’re available.

The HMRC adviser will not be able to transfer you to another webchat team.

You can also find out information in either your:

Phone

Self Assessment payment

Call if you have missed your Self Assessment payment deadline.

Telephone: 0300 200 3820

Opening times: Monday to Friday, 8am to 6pm. Closed bank holidays.

VAT payment

Call if you have missed your VAT payment deadline.

Telephone: 0300 200 3831

Opening times: Monday to Friday, 8am to 6pm. Closed bank holidays.

PAYE payment

Call if you have missed your PAYE payment deadline.

Telephone: 0300 200 3819

Opening times: Monday to Friday, 8am to 6pm. Closed bank holidays.

Corporation Tax payment

Call if you have missed your Corporation Tax payment deadline.

Telephone: 0300 200 3840

Opening times: Monday to Friday, 8am to 6pm. Closed bank holidays.

Find out about call charges

If you cannot pay your tax bill on time

Updates to this page

Published 14 May 2025