Get help using VAT online services


Get help with problems signing in

Find out what to do if you’ve lost your:

  • user ID
  • password
  • activation code

You can also check service availability and if there are any problems with our online services (including error messages).

Find out your effective date of registration


Speak to an adviser online about:

  • VAT
  • Making Tax Digital for VAT
  • using VAT online services


Call HMRC to get help using VAT online services.

Do not use this helpline for:

0300 200 3701

0300 200 3719

Outside UK:
+44 2920 501 261

Opening times:

Monday to Friday: 8am to 6pm

Closed on Saturdays, Sundays and bank holidays.

You can also find out information in:

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