Online Services Helpdesk

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  • Telephone: 0300 200 3600
  • Textphone: 0300 200 3603
  • Outside UK: +44 161 930 8445

Get help with:

  • problems logging into or registering for most HMRC systems
  • error messages you receive when using most HMRC systems
  • using HMRC free software and tools
  • problems sending forms online

This helpline doesn’t deal with tax queries.

Contact the VAT Online Services Helpdesk if you have a technical problem with any VAT online services.

Find out about call charges

Opening times:

8am to 8pm, Monday to Friday
8am to 4pm Saturday
9am to 5pm Sunday

Closed on bank holidays.

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