Self Assessment: online services


Recover your Government Gateway user ID and password

Get a new password

Recover your Government Gateway user ID and get a new password

Get your Government Gateway user ID and password online, it will be quicker than if you ask for it to be sent by post.

If you don’t want to wait for replacements you can complete Self Assessment as an individual using GOV.UK Verify. It takes about 10 minutes, all online. This is a beta service.


Get help with:

  • problems logging on or registering for an online service
  • problems submitting forms
  • error messages in your online account or on HMRC forms
  • downloading and using HMRC free software and tools

Have your HMRC Unique Taxpayer Reference (UTR) number with you when you call.
Contact the Self Assessment helpline if you have a question about how to fill in a tax return.

0300 200 3600

0300 200 3603

Outside UK:
+44 161 930 8445

Opening times:

Monday to Friday: 8am to 8pm
Saturday: 8am to 4pm
Sunday: 9am to 5pm

Closed bank holidays, Easter Sunday, Christmas Day, Boxing Day and New Year’s Day.

Find out about call charges