Employers: general enquiries

Online

Tell HMRC if you've been payrolling benefits

Tell HMRC you don't owe Class 1A National Insurance contributions

If HMRC needs to contact you about anything confidential they’ll reply by phone or post.

Webchat

Webchat is unavailable at the moment because of technical problems.

Phone

Call HMRC to get advice for employers on:

  • stakeholder pensions
  • Student Loan repayments
  • the Construction Industry Scheme
  • Apprenticeship Levy
  • PAYE in real time including:
    • Statutory Sick Pay
    • Maternity Pay
    • Paternity Pay
    • Additional Paternity Pay

You’ll need your employer reference number when you call.

Telephone:
0300 200 3200

Textphone:
0300 200 3212

Fax:
03000 523 030

Opening times:

8am to 8pm, Monday to Friday
8am to 4pm Saturday

Closed Sundays, Christmas Day, Boxing Day and New Year’s Day

If you’re an employee looking for advice about your own tax affairs go to the Income Tax: general enquiries page.

Find out about call charges

Post

Write to HMRC to get advice for employers.

You don’t need to include a street name, city name or PO box when writing to this address.

National Insurance Contributions and Employers Office
HM Revenue and Customs
BX9 1BX
United Kingdom