The Criminal Records Bureau (CRB) and the Independent Safeguarding Authority (ISA) have merged into the Disclosure and Barring Service (DBS). CRB checks are now called DBS checks.
Tracking an application
Employers and applicants can use the DBS tracking service to check the progress of an application.
Employers can track multiple applications.
Contact the disclosure customer services department with any questions.
If you send an email include the full name, address, telephone number and any DBS reference numbers.
Contact the DBS sensitive applications team if you’re a transgender applicant and you don’t want to reveal details of your previous identity to a potential employer.
DBS sensitive applications team
Sensitive applications team
PO Box 165