Guidance

Digital and online services

DBS offers a number of online services, including the Update Service, DBS online accounts and online tracking.

Update Service

Access the Update Service here.

The Update Service is an online subscription that allows you to keep your standard or enhanced certificates up-to-date, and allows employers to check a certificate online.

You can join the Update Service as soon as you have your application form reference number.

Subscribe to the Update Service

Log in to the Update Service

Perform a status check as an employer

Update Service guidance for applicants

Update Service guidance for employers

DBS online account

You can access the DBS online account portal here and the below PDFs detail how to create, activate and edit your DBS online account, alongside some other actions.

Create/activate your individual DBS online account (PDF, 427KB, 4 pages)

Edit your online account (PDF, 367KB, 3 pages)

Link your online account to a DBS profile (PDF, 351KB, 3 pages)

Request a one time passcode (PDF, 394KB, 3 pages)

Manage consent (PDF, 728KB, 6 pages)

Apply for a basic DBS check

Individuals can now apply for a basic check through our online application route.

Apply for a basic DBS check online

DBS basic check information

Track your basic DBS application

Information about how to track your basic application can be found here or within the PDF below.

Track a basic DBS application (PDF, 348KB, 3 pages)

View a basic DBS certificate

Your DBS online account can also be used to view your own basic DBS certificate or an applicant’s basic DBS certificate if you are an employer.

View your own basic DBS certificate (PDF, 432KB, 3 pages)

View an applicant's basic DBS certificate (PDF, 650KB, 5 pages)

Track your standard or enhanced DBS application

Track your standard or enhanced DBS application

Multiple tracking

Multiple tracking of standard or enhanced applications

Make an online barring referral

More information about barring referrals can be found here.

Online referral form

Published 26 February 2019