Guidance

DBS update service: applicant guide

Guidance for the applicant about the DBS update service, how to join and how to renew a subscription to the service.

Documents

DBS update service: applicant guide (Welsh)

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Details

You can join the update service when you next apply for a DBS check, and you may never need to apply for another one again.

Currently, the update service is only available for standard and enhanced checks. You cannot use the update service for a basic check.

Log in to the update service if you’ve already joined.

Payment for the update service

Payment for the update service will automatically be collected 14 days prior to your subscription end date, using the card details you previously provided. Successful payment will result in your subscription being updated and extended for another year.

If your card details have changed, you can update your payment details by logging in to your account, navigating to the screen which allows you to view your correspondence details and selecting the ‘renew subscription’ link.

If your payment is unsuccessful, you will receive an email notification which will tell you when payment is due and how to make the payment.

Payment for the update service (Welsh)

Bydd taliad am y gwasanaeth diweddaru’n cael ei gasglu’n awtomatig 14 diwrnod cyn y dyddiad y daw’ch tanysgrifiad i ben, gan ddefnyddio manylion cerdyn a ddarparwyd gennych ynghynt. Bydd taliad llwyddiannus yn arwain at ddiweddaru’ch tanysgrifiad a’i ymestyn am flwyddyn arall.

Os yw manylion eich cerdyn wedi newid, gallwch ddiweddaru’ch manylion talu drwy fewngofnodi i’ch cyfrif, mordwyo i’r sgrîn sy’n eich caniatáu i weld manylion eich gohebiaeth a dewis y ddolen ‘adnewyddu tanysgrifiad’.

Os nad yw’ch taliad yn llwyddiannus, byddwch yn derbyn hysbysiad drwy e-bost a fydd yn dweud wrthych pryd fydd taliad yn ddyledus a sut i wneud y taliad.

Published 23 May 2013
Last updated 15 June 2018 + show all updates
  1. Welsh translation added for update service payment information.
  2. Information added regarding payment for the update service.
  3. Information added clarifying that the update service is not available for basic checks.
  4. Updated the renewals section. Add donotreply@dbs.gsi.gov.uk to your email safe senders or safe recipients list so you get your renewal reminder.
  5. Updated to explain that a subscription must be renewed by the day before the subscription expiry date.
  6. Added information about renewing an update service subscription to the second section of the guide 'Joining the update service'.
  7. Added more information about monitoring statuses, certificate changes and status checks.
  8. Added the applicant guide in Welsh.
  9. Applicants now have 19 calendar days to join the update service with their DBS certificate number.
  10. Added more information about the ID number that applicants need to make a note of when they join the update service.
  11. Update to question 47 in the FAQ section.
  12. Wording of application reference changed to application form reference. Also added more information about applicant actions when there is a status change.
  13. Amendment to question 41.
  14. Updated in response to customer feedback.
  15. Version 3.2 added with additional guidance.
  16. New version 3.1
  17. New version.
  18. Minor amendment to document.
  19. Updated with version 2.
  20. First published.