Personal information charter

Our personal information charter contains the standards you can expect when we ask for, or hold, your personal information. It also covers what we ask of you, to help us keep information up to date.

The Data Protection Act 1998 is the law that governs the processing of personal data held on living identifiable individuals.

Disclosure and Barring Service privacy statement

The Disclosure and Barring Service (DBS) is fully committed to compliance with the Data Protection Act 1998. The following principles will apply when we handle your personal information:

  • only information that we actually need is collected and processed

  • your personal information is only seen by those who need it to do their jobs

  • personal information is retained only for as long as it is required

  • decisions affecting you are made on the basis of reliable and up to date information

  • your information is protected from unauthorised or accidental disclosure

  • you will be provided with a copy of the information we hold on you, on request

  • any information found to be inaccurate will be investigated and corrected/amended where applicable

  • your personal information with regard to the disclosure service is only processed with your knowledge

These principles apply whether we hold your information on paper or in electronic form. Procedures are in place for dealing promptly with any dispute.

The DBS privacy policy explains your rights, as a customer of the DBS, under the Data Protection Act 1998. It explains why we require your personal data, and what you can expect from us in terms of our data protection responsibilities.

Subject access

If you wish to obtain up-to-date details of your criminal record information in the UK, you will need to make a subject access request directly to the police force in the area where you currently or last resided in the UK.

A list of subject access police contact details for each constabulary is available.

The DBS does not own the Police National Computer (PNC) record of convictions. The police force both own and maintain all information contained on the PNC.

A subject access request to the DBS will provide you with a copy of any information that we hold about you. This may be if you have been through the disclosure service for UK employment purposes and/or if you have been referred to the barring service.

You should be aware that exemptions may apply.

If you would like immigration information, please submit your subject access request to UK Visas and Immigration.