Personal information charter

Our personal information charter contains the standards you can expect when we ask for, or hold, your personal information. It also covers what we ask of you, to help us keep information up to date.

The Data Protection Act 1998 is the law that governs the processing of personal data held on living identifiable individuals.

Disclosure and Barring Service privacy statement

The Disclosure and Barring Service (DBS) is fully committed to compliance with the Data Protection Act 1998. The following principles will apply when we handle your personal information:

  • only information that we actually need is collected and processed

  • your personal information is only seen by those who need it to do their jobs

  • personal information is retained only for as long as it is required

  • decisions affecting you are made on the basis of reliable and up to date information

  • your information is protected from unauthorised or accidental disclosure

  • you will be provided with a copy of the information we hold on you, on request

  • any information found to be inaccurate will be investigated and corrected/amended where applicable

  • your personal information with regard to the disclosure service is only processed with your knowledge

These principles apply whether we hold your information on paper or in electronic formats. Procedures are in place for dealing with any dispute promptly.

The DBS privacy policy explains your rights, as a customer of the DBS, under the Data Protection Act 1998. It explains why we need your personal data, and what you can expect from us in terms of data protection responsibilities.

Separate basic check privacy policies are available for individuals and Responsible Organisations who request basic checks with DBS.

The DBS carries out privacy impact assessments for any new or changed services provided to you as a customer. This process helps DBS to identify, assess and reduce any risks related to your privacy when using our services.

Subject access

The DBS doesn’t own the Police National Computer (PNC) record of convictions. The police own and maintain all information on the PNC. You can contact the police to get a copy of the records they hold about you.

A subject access request to the DBS will give you a copy of information we hold about you. This could be the information gathered if you’ve been through the disclosure service, or if you’ve been referred to the barring service. Exemptions may apply.