The online Disclosure and Barring Service (DBS) update service allows:

  • applicants to keep their DBS certificates up to date
  • employers to check a DBS certificate

DBS checks used to be called CRB checks.

Applicants

You need to register to use the update service.

Registration costs £13 per year (payable by debit or credit card only). There’s no charge if you’re a volunteer.

How to register

If you’ve not yet applied for a DBS check, you can register for the update service using the application reference number. DBS must receive your application form within 28 days.

If you’ve already applied, you can register for the update service using your DBS certificate number. You must do this within 19 days of the certificate being issued.

You can use the DBS tracking service to check the progress of your DBS certificate.

What you get

Once you’ve registered, you can use the update service to:

  • view your details
  • take your certificate from one job to the next
  • give employers permission to check your certificate
  • see who’s checked your certificate
  • add or remove a certificate

Renewing your subscription

A subscription to the update service lasts for one year.

You can renew your subscription through the update service, either:

  • when you first register, by choosing automatic renewal
  • up to 30 days before your current subscription ends - but you can’t renew on the last day of your subscription

Sign in to your account to renew your subscription.

If you don’t renew your subscription before it ends, you’ll need to apply for a new DBS check and register for the update service again.

Employers and other organisations

To check a DBS certificate status online, employers and other organisations must:

Employers don’t need to pay or register to carry out a status check. They can see the results from the check straight away.

Read the detailed guidance for employers.

DBS helpline

DBS customer services
customerservices@dbs.gsi.gov.uk
Telephone: 0300 0200 190

Welsh: 0300 0200 191

Minicom: 0300 0200 192
Find out about call charges

Transgender applications
sensitive@dbs.gsi.gov.uk

Sensitive applications team
Customer services
PO Box 165
Liverpool
L69 3JD