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From
Independent Case Examiner (ICE)
This publication lists the Independent Case Examiner service standards and shows how it has performed.
The Independent Case Examiner's annual report on complaints about the Department for Work and Pensions from 1 April 2017 to 31 March 2018.
A report on reviews of complaints about the Social Security Agency and Child Maintenance Service in Northern Ireland for 2017 to 2018.
The Independent Case Examiner's annual report on complaints about the Department for Work and Pensions from 1 April 2016 to 31 March 2017.
A report on reviews of complaints about the Social Security Agency and Child Maintenance Service in Northern Ireland for 2016 to 2017.
Information about work on complaints about the Social Security Agency and Child Maintenance Service in Northern Ireland for 2015 to 2016.
The Independent Case Examiner's annual report on complaints about the Department for Work and Pensions from 1 April 2015 to 31 March 2016.
Information about work on complaints about the Social Security Agency and Child Maintenance Service in Northern Ireland for 2014 to 2015.
The Independent Case Examiner's annual report on complaints about the Department for Work and Pensions from 1 April 2014 to 31 March 2015.
The Independent Case Examiner's annual report on complaints about the Department for Work and Pensions from 1 April 2013 to 31 March 2014.
Information about work on complaints against the Social Security Agency and Child Maintenance Service in Northern Ireland for 2013 to 2014.
The Independent Case Examiner's annual report on complaints about the work of the Department for Work and Pensions – 2012 to 2013.
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