Corporate report

Department for Communities (NI) complaints: Annual report by the Independent Case Examiner 2016 to 2017

A report on reviews of complaints about the Social Security Agency and Child Maintenance Service in Northern Ireland for 2016 to 2017.

From:
Independent Case Examiner and Department for Communities (Northern Ireland)
Published
8 September 2017

Documents

ICE annual report for the Department for Communities (NI) 2016 to 2017

PDF, 79.4 KB, 9 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email ice@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

The Independent Case Examiner (ICE) reviews complaints made by users of certain government agencies and businesses that deal with benefits and financial support.

This report is about the work carried out between 1 April 2016 and 31 March 2017 for the Social Security Agency and Child Maintenance Service, part of the Department for Communities in Northern Ireland.

Published 8 September 2017