Independent Case Examiner
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The Independent Case Examiner reviews complaints about certain government organisations that deal with benefits, work and financial support.
Independent Case Examiner service standards
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This publication lists the Independent Case Examiner service standards and shows how it has performed.
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What we do
The Independent Case Examiner reviews complaints about certain government organisations that deal with benefits, work and financial support.
ICE works with the Department for Work and Pensions.
Documents
Transparency and freedom of information releases
Our management
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The Independent Case Examiner
You must contact the organisation you want to complain about before you contact the Independent Case Examiner. If you’ve not had a final response from them we won’t consider your complaint. We only reply to emails that are related to the work we do.
Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if we’ve already answered your question.
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Our Personal information charter explains how we treat your personal information.