What we do

The Independent Case Examiner reviews complaints about certain government organisations that deal with benefits, work and financial support.

ICE works with the Department for Work and Pensions.

Read more about what we do

Our management

Contact ICE

The Independent Case Examiner

PO Box 209
L20 7WA

If you telephone us, we can call you back immediately. There will usually be someone available to take your call Monday to Friday between 9am and 5pm.

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request
  2. Check our previous releases to see if we’ve already answered your question

Corporate information

Jobs and contracts

Our Personal information charter explains how we treat your personal information.