This page provides information on the support available for those affected by the terrorist attack in Nice on 14 July 2016.
If you were involved in any way in the attack in Nice on 14 July and you wish to speak to consular staff in France please call 00 33 4 91 15 72 10.
People who returned to the UK early as a result of the attacks in Nice should contact their tour operator to find out what additional support is available.
Help from the French authorities
The French government has announced support for the victims of the attack in Nice. These measures are coordinated through the ‘Cellule interministérielle d’aide aux victimes’ (CIAV), the French cross-government victim support team.
Read Information on the rights of victims, legal proceedings and support from the French government (PDF, 123KB, 4 pages) .
To contact the CIAV call: +33 (0) 1 43 17 56 46.
Compensation and financial support
The French government has announced that the ‘Fonds de Garantie’ (compensation fund) will compensate victims of the attack, irrespective of their nationality.
To apply for compensation, follow the instructions provided by the Fonds de Garantie (PDF, 372KB, 10 pages) .
You can read more information about French compensation procedures (ODT, 26.3KB) .
To contact the Fonds de Garantie:
- e-mail email@example.com
- call them on +33 (0) 1 43 98 87 67 (if you don’t speak French, send an e-mail them and ask that an English-speaker call you back).
The British Consulate in Marseille (+33 (0) 4 91 15 72 10) can also assist you.
Criminal Injuries Compensation Authority
The Criminal Injuries Compensation Authority (CICA) can consider applications for compensation under the Victims of Overseas Terrorism Compensation Scheme, for those bereaved or injured in terrorist incidents that have happened outside the UK. Anyone who has been directly affected by this incident can find out more about by calling the CICA helpline on 0300 003 3601. CICA can also provide advice about the interaction between the 2 schemes.
Disability and bereavement support
You may be entitled to financial support if you are injured or unable to work as a result of being involved in the attack. You can read more information about Carers and Disability Benefits, and financial help if you become disabled. The Department for Work and Pensions (DWP) also provides advice about a range of payments and benefits relating to bereavement.
Sources of support in the UK
Anyone feeling unwell, or overwhelmed and unable to cope as a result of their experience should speak to their GP or call NHS 111. Remember to tell them that you were in Nice at the time of the attack.
There is more information in the NHS trauma leaflet (PDF, 50KB, 2 pages) .
Victim Support can offer practical advice and emotional support. You can contact them through their free 24/7 helpline on 0808 28 111 36.
Disaster Action – while the organisation no longer operates, their website has useful information to help bereaved people and survivors.
Cruse Bereavement Care offers support when someone dies, through services available throughout UK. You can contact them on 0844 477 9400 or by e-mail to firstname.lastname@example.org. Cruse also provide specific support to young people through a dedicated telephone line (0808 808 1677) and at Hope Again.
Survivors Assistance Network offers practical and emotional support to those affected by the attacks. Contact information for the Survivors’ Assistance Network: Terry O’Hara, telephone number: 01925 581231 or email: SAN@foundation4peace.org. Read further details including how to contact the organisation.
The Victims’ Information Service consists of a national information line enabling victims of crime to get information on their entitlements to support, and on local arrangements for the provision of support to victims. The information line will also provide immediate emotional and practical assistance when needed, whilst focused on getting victims to locally commissioned support as quickly as possible. You can contact the Victims’ Information Service on 0808 168 9293, which is free to call.
Post Traumatic Stress Disorder
Initially when someone has been exposed to traumatic events and showing signs of post-traumatic stress disorder (PTSD), they should be assessed by a General Practitioner (GP) who will then refer the patient on to a specialist service. For the first few weeks, the intervention from the professional providing mental health care is ‘watchful waiting’. This is because two thirds of people with PTSD recover in the first few weeks.
After that, the patient may receive psychotherapy, usually either Cognitive Behavioural Therapy (CBT) or Eye Movement Desensitization Therapy (EMDR). CBT tends to be useful for a wide range of mental health problems while EMDR is a treatment specifically designed for people with PTSD. Both therapies can be provided through local Improving Access to Psychological Therapies (IAPT) services, community mental health services or through Child and Adolescent Mental Health Services (CAMHS). Please note that in CAMHS, CBT is available in most places but EMDR is not commonly used in CAMHS.
For children and young people with PTSD, trauma-focused CBT is usually recommended. This will normally involve a course of 8-12 sessions that have been adapted to suit the child’s age, circumstances and level of development. Where appropriate, treatment will include consulting with and involving the child’s family. Treatment with medication is not usually recommended for children and young people with PTSD.