Travel advice for fans travelling to Germany for the FC Cologne vs Arsenal Europa League match on Thursday 23 November 2017.
Advice for fans travelling to Germany for Arsenal’s match with FC Cologne on 23 November 2017.
Date: 23 November 2017
Venue: RheinEnergieStadion, Cologne
Kick off time: 7pm (local time)
As well as this advice, check out our travel advice for Germany
Passports and visas
- you don’t need a visa to travel to Germany, but your passport should be valid for your entire journey
- remember your European Health Insurance Card (EHIC) but also take out travel insurance, even if you’re only going for one night – it could save you a lot of money if you get into difficulties
- you must carry ID with you at all times
- if you lose your passport, you will need to get an Emergency Travel Document
Getting to the stadium
The address of the RheinEnergieStadion is Aachener Strasse 999, 50933 Cologne. It is located in the west of Cologne, approximately 6 kilometres from the city centre.
- by car you can reach the stadium from the A1 motorway. Take exit 103 and follow the Aachener Strasse east towards the city centre
- by public transport you can take tram line 1 from Neumarkt train station to the RheinEnergieStadion tram stop
- the journey takes approximately 15 minutes. Special match day tram services also operate from the Hauptbahnhof main railway station and Neumarkt station. The fare is included in your match ticket
At the match
- Arsenal supporters will be seated in the Nord Tribune (North Stand) in N6 (lower tier), N15 and N16 (upper tier). Entrance is via the turnstiles 121 – 126 (lower tier) and 111 – 114 (upper tier)
- turnstiles open 2 hours before kick-off. You should be inside the stadium no later than 30 -minutes before kick-off
- access to the stadium can be slow. There will be ticket checks and body searches at the entrance to the turnstiles.
- only valid ticket holders will be admitted to the ground. If you have damaged or forged tickets, or have lost or had tickets stolen, you’ll be turned away
- in addition to items which would usually be prohibited in the UK, the following restrictions apply at the stadium: no bottles and cans are allowed to be brought into the ground and flags and banners with metal poles aren’t allowed
- as in any other city, beware of pickpockets and bag snatchers at airports, railway stations, around the town centre and when using public transport. Only carry what you need and leave spare cash and valuables in hotel safety deposits
- change money at a bank, hotel, or in exchange kiosks – not on the street (it’s illegal and holding counterfeit money is punished by a prison sentence in Germany)
Contact the British Consulate-General Düsseldorf
British Consulate-General Düsseldorf
Telephone: + 49 (0) 211 94480
Office hours: Monday to Thursday 9.00am – 17.00pm and Friday 9.00am to 16.30pm
For more information please visit British Consulate Dusseldorf website
Emergency services numbers
Ambulance and Fire – 112
Police - 110