The British Consulate-General in Düsseldorf represents the UK government in North Rhine-Westphalia, Rhineland-Palatinate, Hessen and Saarland.

Our staff are working remotely due to coronavirus (COVID-19) and access to the Consular Section is by appointment only. If you are in need of urgent assistance please call +49 (0) 211 94480, available 24/7. When calling, please stay on the line and select the option for ‘calling about an emergency involving a British national’ to speak to an officer.

Find out more on our UK and Germany news page.

We provide services to British nationals living in and visiting Germany. You can access UK government services while in Germany.

Read the latest information on the rights and status for UK nationals Living in Europe and our practical guidance on Living in Germany.

Please see our frequently asked questions.

Urgent assistance

If you’re travelling in Germany, see our Germany Travel Advice about coronavirus (COVID-19).

If you’re in North-Rhine Westphalia, Rhineland-Palatinate, Hessen or Saarland and you need advice which is not covered by reading our travel advice then you can contact us online

If you’re in North-Rhine Westphalia, Rhineland-Palatinate, Hessen or Saarland and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +49 (0) 211 94480.

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

Apply online for an emergency travel document

If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.

If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.

Once you have applied and your application has been processed, you will receive confirmation that you can collect your emergency travel document.

If you are not a British citizen or have not had a British passport before

If you’re not sure, check if you’re a British citizen

If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.

Other consular services

Notarial and documentary services

See the full list of notarial and documentary services we provide.

Consular fees

We charge fees for some of our services. See the full list of consular fees in Germany.

We also provide services in:

Our people

Contact us

British Consulate General Dusseldorf

British Consulate General Dusseldorf
Willi-Becker-Allee 10
40227 Dusseldorf
Germany

Telephone
+49 (0) 211 94480

Public access to the Consular Section is by appointment only.

24/7 support is available 365 days a year by telephone for all routine enquiries and emergencies. Please call +49 (0) 211 94480

Use our contact form for consular enquiries, including on your rights after the UK’s exit from the EU:
www.gov.uk/contact-consulate-dusseldorf

For enquiries that are not about consular assistance, email ukingermany@fcdo.gov.uk

Access and opening times

Corporate information