The British Consulate-General in Düsseldorf represents the UK government in North Rhine-Westphalia, Rhineland-Palatinate, Hessen and Saarland.
Find out more on our UK and Germany news page.
We provide services to British nationals living in and visiting Germany. You can access UK government services while in Germany.
If you’re in North-Rhine Westphalia, Rhineland-Palatinate, Hessen or Saarland and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +49 (0) 211 94480. If you’re in the UK and worried about a British national in Germany, call 020 7008 1500.
Get an emergency travel document
If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.
If you are due to travel in the next 24 hours, contact us as soon as possible.
If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.
If you are not a British citizen or have not had a British passport before
If you’re not sure, check if you’re a British citizen
If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.
Once you have contacted us, you will be advised to make an appointment to apply for an emergency travel document at the British Consulate General Düsseldorf.
Other consular services
Notarial and documentary services
See the full list of notarial and documentary services we provide.
We charge fees for some of our services. See the full list of consular fees in Germany.
We also provide services in: