About British Consulate General Dusseldorf

British Consulate General Dusseldorf
Willi-Becker-Allee 10
40227 Dusseldorf
Germany

Public access to embassies, high commissions and consulates is by appointment only
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To call us 24/7 in an emergency or send us an online enquiry go to: https://www.contact.service.csd.fcdo.gov.uk/posts/germany/british-consulate-general-dusseldorf

2025 public holidays

Our office will be closed for the following public holidays in 2025

Date Offices
Wednesday 1 January All offices
Monday 6 January Munich only
Monday 3 March Düsseldorf only
Friday 18 April All offices
Monday 21 April All offices
Thursday 1 May All offices
Friday 2 May Berlin only
Thursday 8 May All offices
Monday 9 June All offices
Thursday 19 June Düsseldorf and Munich only
Friday 15 August Munich only
Monday 25 August Berlin and Düsseldorf only
Friday 3 October All offices
Wednesday 24 December Berlin only
Thursday 25 December All offices
Friday 26 December All offices

Map

You can find a map of our office location here

Accessibility at the British Consulate General in Dusseldorf 

The Foreign, Commonwealth and Development Office and the British Consulate General in Dusseldorf are keen to ensure that our buildings and services are fully accessible to all members of the public. Wherever possible, we have made our buildings and services accessible. Sometimes however, this is not possible due to security or other restrictions. In these situations, we endeavour to provide a service or access to a building in an alternative way to ensure equality of access for everyone. We have set out below details about disabled access at the British Consulate General in Dusseldorf. We hope this information is helpful. 

Our consular and public areas are wheelchair accessible. You can take either lift from the ground floor (at street level) to the eighth floor.

If you have been invited to the British Consulate General in Dusseldorf and have any access needs or questions about accessibility, please let your host know before your visit about any adjustments we can make. 

General physical access 

The British Consulate General Dusseldorf is located on the 8th floor of a shared office building and the office space has been designed and built with many features to aid disabled customers in mind. There are, however, some points that you will wish to take note of if you plan to visit us. 

  • our street level building entrance is clear and unobstructed. You can access the lobby area at ground floor level of our office building using a wheelchair

  • wheelchair access to the public area of the Consulate General is gained by using a lift. Security guards are available to accompany wheelchair users

  • the consular section is equipped with accessible toilets specially designed for the needs of wheelchair users and those with limited physical mobility

  • the consular section, including the service counter is accessible to wheelchair users

  • lifts and all interior and exterior stairways are fitted with handrails 

  • floor coverings within the Consulate General are even 

  • the building is well lit 

  • the Consulate General is fitted with emergency alarms and arrangements are in place for assisting disabled visitors in case of emergency/evacuation. Members of staff and/or our security team will help you leave the Consulate General 

  • there is one telephone in the consular section installed at the wheelchair-adapted counter

Access for visually impaired and deaf/hard of hearing visitors 

  • signs within the shared office building are mostly in both German and English. Some of the statutory notices in the consular section are, however, not ideally formatted for the visually impaired. Please ask if you require any help with any information within the Consulate General

  • lift keys inside the elevators are at an accessible height for wheelchair users

  • hearing loops, minicom and textphones are not installed 

  • we don’t have an internal interpreter for sign language but we can hire one. Please inform your host if you require this service

  • Guide dogs and hearing dogs are welcome

Security regulations

All visitors to the Consulate-General will have to go through the security checkpoint at the entrance on the 8th floor. Please co-operate with the security team as they conduct their checks which should only take a few minutes. The security measures in place are for the benefit of visitors and staff.

These regulations are intended to help us ensure the security for our staff and visitors. Your co-operation is appreciated.

Getting to the Consulate-General

By foot

Take any tram, U-bahn or bus which stops at Düsseldorf Hauptbahnhof (HBF). Leave the station via the exit Bertha-von Suttner-Platz. Walk right, up Willi-Becker-Allee. The Consulate is situated on the corner, at Willi-Becker-Allee 10, on the 8th floor.

Underground

The British Consulate-General is located just outside the central station/ Düsseldorf Hauptbahnhof station.