The British Embassy Berlin maintains and develops relations between the UK and Germany.

Access to the Consular Section is by appointment only. If you are in need of urgent assistance call +49 (0) 30 204570, available 24 hours a day. Select the option for ‘calling about an emergency involving a British national’ to speak to an officer.

We work closely with the German government on a wide range of issues, including climate change, science and innovation, foreign policy and defence and police co-operation.

Find out more on our UK and Germany news page.

We provide services to British nationals living in and visiting Germany. You can access UK government services while in Germany.

Read the latest information on the rights and status for UK nationals Living in Europe and our practical guidance on Living in Germany.

Please see our frequently asked questions.

Urgent assistance

If you’re travelling in Germany, see our Germany Travel Advice about coronavirus (COVID-19).

See also our coronavirus travel advice for all our latest guidance on travel during coronavirus.

If you’re in Germany and you need advice which is not covered by reading our travel advice then you can contact us online

If you’re in Germany and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +49 (0) 30 204570. If you’re in the UK and worried about a British person in Germany, call 020 7008 5000 (24/7, 365 days a year).

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

Apply online for an emergency travel document

If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.

If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.

Once you have applied and your application has been processed, you will receive confirmation that you can collect your emergency travel document.

If you are not a British citizen or have not had a British passport before

If you’re not sure, check if you’re a British citizen

If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.

Other consular services

Notarial and documentary services

British Embassy Berlin can only provide a very limited range of notarial and documentary services. See the full list of notarial and documentary services we provide.

Consular fees

We charge fees for some of our services. See the full list of consular fees Germany.

We also provide services in:


A Schengen visa or residence permit does not entitle you to travel to the UK without a visa. You can check whether you need a visa and apply for one.

People who have fled the war in Ukraine can find more about how to apply for a Ukraine Family Scheme visa. You can also read about UK visa support for Ukrainian nationals.

If you have any questions about the application process or your visa status, contact UKVI. The British Embassy does not have a visa section and cannot advise on visa matters.

Our people

Jill Gallard

British Ambassador to Germany

Contact us

British Embassy Berlin

Consular Section
Wilhelmstraße 70/71
10117 Berlin

+49 (0) 30 204570 / +44 20 7008 5000

Public access to the Consular Section is by appointment only.

24/7 support is available by telephone 365 days a year for all routine enquiries and emergencies. Call +49 (0) 30 204570

Use our contact form for consular enquiries, including on your rights after the UK’s exit from the EU:

For enquiries that are not about consular assistance, email

Access and opening times