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Universal Credit is replacing 6 other benefits with a single monthly payment if you're out of work or on a low income - eligibility, how to prepare.
Universal Credit is a payment to help with your living costs. It’s paid…
You may be able to get Universal Credit if you’re on a low income or need…
Universal Credit is paid monthly. How much you get depends on: your…
If you or your partner are working, how much Universal Credit you get will…
Universal Credit is paid once a month, usually into your bank, building…
You can apply for Universal Credit online. You need to create an account…
To get Universal Credit payments, you’ll need to accept an agreement…
If you need help to pay your bills or cover other costs, you might be able…
You need to report changes to your circumstances so you keep getting the…
You can contact Universal Credit: through your online account by calling…
Challenge a benefit decision - how to ask for a mandatory reconsideration, evidence you'll need, deadlines and what happens next.
If you disagree with a decision about benefits or child maintenance you…
Make sure you understand the reason for the decision you received before…
Contact the benefits office that gave you the decision. You can contact…
You can appeal to the Social Security and Child Support Tribunal if you…
Benefit payments - payment dates, bank holidays, if you do not have a bank account, Post Office card accounts.
Check what help you could get with childcare through Tax-Free Childcare, Free Childcare for Working Parents and free education and childcare for 2 to 4-year-olds.
Tax credit overpayments - repaying tax credits, repayment methods, what to do if you cannot repay.
Tax credits - appeals, appeal form, how to make a complaint.
Use the online form if HMRC has paid you too much tax credits and you think you should not have to pay it back.
Deal with the Tax Credit office for someone else - authorisation, TC689 authorisation form, appointees, if your child has a baby
Use the online form service to ask for a Child Tax Credit or Working Tax Credit decision to be looked at again.
Use form TC689 to authorise someone (an 'intermediary') to help you with your tax credits.
Use working sheet TC825 to help you work out your income for tax credits purposes.
Use this form if you're an asylum seeker applying for backdated tax credits payments.
Calculate your part-year profits to end your Tax Credits award and claim Universal Credit if you’re self-employed
Notes to help you complete your Award Review and end your tax credits award.
Use checklist TC602(SN) to help make sure the information on your tax credits award notice is correct.
Do not include personal or financial information like your National Insurance number or credit card details.
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