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Universal Credit is replacing 6 other benefits with a single monthly payment if you're out of work or on a low income - eligibility, how to prepare.
Universal Credit is a payment to help with your living costs. It’s paid…
You may be able to get Universal Credit if you’re on a low income or need…
Universal Credit is paid monthly. How much you get depends on: your…
If you or your partner are working, how much Universal Credit you get will…
Universal Credit is paid once a month, usually into your bank, building…
You can apply for Universal Credit online. You need to create an account…
To get Universal Credit payments, you’ll need to accept an agreement…
If you need help to pay your bills or cover other costs, you might be able…
You need to report changes to your circumstances so you keep getting the…
You can contact Universal Credit: through your online account by calling…
Check what help you might be able to get with childcare schemes like tax credits, Tax-Free Childcare, childcare vouchers and free childcare or education for 2 to 4-year-olds.
Benefit payments - payment dates, bank holidays, if you do not have a bank account, Post Office card accounts.
Challenge a benefit decision - how to ask for a mandatory reconsideration, evidence you'll need, deadlines and what happens next.
Tax credit overpayments - repaying tax credits, repayment methods, what to do if you cannot repay
Why tax credits go up, down or stop - changes to your family or work life you need to report such as a change of address.
Use the online form if HMRC has paid you too much tax credits and you think you should not have to pay it back.
Tax credits - appeals, appeal form, how to make a complaint.
Use form TC689 to authorise someone (an 'intermediary') to help you with your tax credits.
Use the online form service to ask for a Child Tax Credit or Working Tax Credit decision to be looked at again.
Use working sheet TC825 to help you work out your income for tax credits purposes.
Deal with the Tax Credit office for someone else - authorisation, TC689 authorisation form, appointees, if your child has a baby
Use the online form if you’ve been overpaid tax credits and want to reduce how much you’re paying back through your tax credits payments.
Notes to help you complete your Award Review and end your tax credits award.
Use checklist TC602(SN) to help make sure the information on your tax credits award notice is correct.
Calculate your part-year profits to end your Tax Credits award and claim Universal Credit if you’re self-employed
Don’t include personal or financial information like your National Insurance number or credit card details.
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