How you're paid
Universal Credit is paid once a month, usually into your bank, building society or credit union account.
Your payment can include an amount for housing, which you’ll usually need to pay to your landlord.
If you’re not able to open a bank, building society or credit union account, call the Universal Credit helpline to arrange a different way of getting paid.
Find out how you’ll be paid if you’re in Northern Ireland.
Your first payment
It usually takes around 5 weeks to get your first payment.
If you need help with your living costs while you wait for your first payment, you can apply for an advance.
The wait before your first payment is made up of a one month assessment period and up to 7 days for the payment to reach your account.
You make a new Universal Credit claim on 1 September.
Your first assessment period runs for one month to 30 September, with a new assessment period beginning on 1 October.
You get paid on 7 October and on the 7th of each month after that.
After the first payment, you’ll be paid on the same date of every month.
If your payment date is on a weekend you’ll be paid on the working day before.
You’ll get a monthly statement that tells you how much Universal Credit you’re going to get.
Payments over Christmas and New Year
Your Universal Credit payment won’t be delayed because of the Christmas and New Year bank holidays.
If your payment is due between 25 December 2018 and 1 January 2019 you might be paid early.
|When your payment is due||When you’ll be paid|
|Tuesday 25 December 2018||Monday 24 December 2018|
|Wednesday 26 December 2018||Monday 24 December 2018|
|Thursday 27 December 2018||Thursday 27 December 2018|
|Friday 28 December 2018||Friday 28 December 2018|
|Saturday 29 December 2018||Friday 28 December 2018|
|Sunday 30 December 2018||Friday 28 December 2018|
|Monday 31 December 2018||Monday 31 December 2018|
|Tuesday 1 January 2019||Monday 31 December 2018|
|Wednesday 2 January 2019||Wednesday 2 January 2019|
Call the helpline straight away if your payment doesn’t arrive on time.
Universal Credit helpline
Telephone: 0800 328 5644
Textphone: 0800 328 1344
Monday to Friday, 8am to 6pm
Find out about call charges
If you live in Scotland
In a Universal Credit ‘full service’ area you can get paid once or twice a month.
Use the Citizens Advice eligibility checker to find out which area you live in.
If you’re making a new claim, you’ll get a notification about how often you want to be paid. You get this after your first payment.
If you’re already getting Universal Credit and have not had a notification, you can ask your work coach to be paid twice a month.
When you’re paid twice a month your first payment will be for a full month. You’ll get the first half of your second month’s payment a month after this. The second half will be paid 15 days later. This means there will be about a month and a half between your first payment and the full amount for your second month.
After this, you’ll be paid twice a month.
You get your first payment on 14 December. This payment is for a full month.
If you’re paid twice a month, you get half of your second payment on 14 January and the other half on 29 January.
You get paid on the 14th and 29th of each month after that.
If you live with a partner
If you both claim Universal Credit, you’ll get one payment each month for your household.
If you live in a ‘full service’ area in Scotland and you’ve chosen to be paid twice monthly, you’ll receive 2 payments each month for your household.
Phone the Universal Credit helpline if you’re worried about getting access to this money.
If you’re employed and get paid more than once a month
How often your employer pays you can affect your Universal Credit.
If you’re paid once a month on the same date and nothing changes in your earnings, then your Universal Credit amount should stay the same.
If you’re paid weekly, every 2 weeks or every 4 weeks, you’ll receive more than one set of wages during some assessment periods.
This means your earnings might be too high for Universal Credit. You’ll be told if they are and whether you’ll need to reapply to continue to get Universal Credit.
|How often you’re paid by your employer||The impact|
|Every 4 weeks||Once a year, you’ll get 2 sets of wages in one assessment period|
|Every 2 weeks||Twice a year, you’ll get 3 sets of wages in one assessment period|
|Every week||Four times a year, you’ll get 5 sets of wages in one assessment period|