Form

Tax credits: if you think a decision is wrong (WTC/AP)

Use the online form service to ask for a Child Tax Credit or Working Tax Credit decision to be looked at again.

Documents

Disagree with a tax credits decision online (sign in to, or set up a Government Gateway account)

Disagree with a tax credits decision made after 6 April 2014 by post

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email different.format@hmrc.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Disagree with a tax credits decision made before 6 April 2014 by post

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email different.format@hmrc.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

If you think a Child Tax Credit or Working Tax Credit decision or penalty is wrong, you can ask the Tax Credit Office to look at it again.

You usually need to make your request within 30 days of the original decision.

To fill in the form you’ll need:

  • the date of the decision you want us to look at
  • details of why you want us to look at it
  • if you’ve also asked us to reconsider a decision about Child Benefit or Guardian’s Allowance, the date you asked us to reconsider it

If you have a representative helping you with your request you’ll also need their name and address.

If you use the online form, you’ll get a reference number that you can use to track the progress of your form.

Send a postal form

You can ask the Tax Credit Office to reconsider a decision by printing one of the postal forms, filling it in by hand and posting it to HM Revenue and Customs.

You need to send the postal form to:

Tax Credit Office
Preston
PR1 4AT.

Published 8 July 2014
Last updated 6 April 2017 + full page history
  1. English and Welsh versions of form WTC/AP for 2017 to 2018 has been added to this page.
  2. The latest version of form WTC/AP has been added to this page.
  3. An online forms service is now available.
  4. The latest version of form WTC/AP has been added to this page.
  5. The 2015 to 2016 form has been added to this page.
  6. First published.