Guidance

Consular services in Italy

Information on services offered by the British Embassy and our offices in Italy, including the services offered by other government departments such as visas and passports.

We invite you to read the information carefully before contacting us.

Consular services

We offer consular assistance to British citizens in Italy. We issue Emergency Travel Documents in case of theft or loss of a British passport and we offer some notarial services (available only in English)]. Further information on how assist British citizens abroad.

Visas for the UK

To know if you need a visa for the UK or to contact the UK Visas and Immigration if you find yourself outside the UK.

British passports

For information on how to renew or apply for a British passport, contact HM Passport Office - Overseas British passport applications.

##British citizenship

For information on British citizenship status and for information on how to acquire British citizenship.

Getting married in Italy

Refer to our section ‘getting married abroad’ for further information

Legalisation services

Contact the Legalisation Office for information on the procedure to legalise a British document.

British birth, marriage, or death certificates

You can request original copies of British birth, marriage or death certificates online, via the webpage of the General Register Office.

British driving licences

Visit the DVLA webpage for information on British driving licences and the circulation of vehicles in the UK.

Contact us

If you are not able to find the information you are looking for and need consular assistance for a British citizen you can contact us by filling in the following online form.

The following email address Milan.ConsularEscalations@fcdo.gov.uk and Rome.ConsularEscalations@fcdo.gov.uk are available for the exclusive use of the Italian authorities for notifications and communications.

Please note we do not respond to requests or enquiries regarding passport renewals or requests for visas for the UK.

We aim to respond to requests within 10 working days.

Please note that requests via email concerning consular assistance for British citizens abroad and information of a general nature will be kept for two months, following which they will be destroyed. Messages received regarding visas and British passports in the UK will be kept for one month.

Published 1 October 2020