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This publication is available at https://www.gov.uk/government/publications/introducing-govuk-verify/introducing-govuk-verify
GOV.UK Verify is the new way to prove who you are online.
It gives safer, simpler and faster access to government services like filing your tax or checking the information on your driving licence.
1. How GOV.UK Verify works
It should take between 5 and 15 minutes to verify your identity the first time you use GOV.UK Verify. For some people it may take longer. Any time after that, it should only take a couple of minutes to sign in.
When you use GOV.UK Verify to access a government service, you choose from a list of companies certified to verify your identity.
The company you choose will ask you for some personal details. They will check those details against records held by mobile phone providers, HM Passport Office, DVLA or credit agencies. There’s no effect on your credit score. The company will then confirm your identity to the government service you’re using, such as to HMRC if you’re doing your tax.
Each certified company has different ways of verifying your identity, and the options are growing all the time.
Using certified companies makes GOV.UK Verify a safer, simpler and faster way of accessing government services online.
It’s safe because information is not stored centrally, and there’s no unnecessary sharing of information. The company you choose doesn’t know which service you’re using, and the government department doesn’t know which company you’ve chosen.
It’s fast and simple because you can do it online, without going to prove your identity in person, or waiting for something in the post.
You can read more on the blog about how we select certified companies, and the standards they have to meet to connect to GOV.UK Verify.
2. Government services you can use with GOV.UK Verify
You can use GOV.UK Verify when you need to access one of the following services.
- Apply for a vehicle operator licence, with the Driver and Vehicle Standards Agency (DVSA)
- Report a medical condition that affects your driving, with the Driver and Vehicle Licensing Agency (DVLA)
- Renew your short-term medical driving licence (DVLA)
- Check your Income Tax for the current year, with Her Majesty’s Revenue and Customs (HMRC)
- Check your State Pension, with the Department for Work and Pensions (DWP)
- Sign in to your personal tax account (HMRC)
- View or share your driving licence information (DVLA)
- Apply for Universal Credit (DWP)
- Claim for redundancy and monies owed, with the Department for Business, Energy and Industrial Strategy (BEIS)
- Sign in and file your Self Assessment tax return (HMRC)
- Update your rural payments details, with the Department for Environment, Food and Rural Affairs (Defra)
- Help friends or family with their tax (HMRC)
- Check or update your company car tax (HMRC)
More services are joining GOV.UK Verify all the time.
3. Certified companies
If you need help, you can find the certified companies’ helpdesk hours and contact details on the GOV.UK Verify blog.
If you’re a government service provider, find out how to connect your service to GOV.UK Verify.
GOV.UK Verify engages with industry, public and private sectors through the Open Identity Exchange (OIX).
Your feedback helps improve the service.