You can apply for Universal Credit online.

Before you apply, check if you’re eligible and what you can get if you live:

You might also need to attend an interview at your local Jobcentre Plus. You’ll be told if you need to after you apply.

You’ll get your first payment around 5 weeks after applying online if your application is successful.

Start now on the Universal Credit service

What you need to know

Call the helpline to:

  • get help making your claim online
  • make a claim in Welsh

Universal Credit helpline
Telephone: 0800 328 5644
Welsh language (make a claim): 0800 012 1888
Textphone: 0800 328 1344
Monday to Friday, 8am to 6pm
Find out about call charges