Apply for Universal Credit

You can apply for Universal Credit online.

Before you apply, check if you’re eligible and what you can get if you live:

You cannot claim Universal Credit and tax credits at the same time. If you get tax credits, they will stop when you or your partner applies for Universal Credit. Check how tax credits and Universal Credit affect each other.

You might also need to book and attend an interview at your local Jobcentre Plus. You’ll be told if you need to after you apply.

You’ll get your first payment around 5 weeks after applying online if your application is successful. When you apply, you can ask for an advance if you need help sooner.

This service is also available in Welsh (Cymraeg).

Start now

What you need to know

Call the helpline to get help making your claim online.

Universal Credit helpline
Telephone: 0800 328 5644
Welsh language: 0800 328 1744
Textphone: 0800 328 1344
Video relay service for British Sign Language (BSL) users - check you can use this service
Monday to Friday, 8am to 6pm
Find out about call charges