You can apply for Universal Credit online.

Before you apply, check if you’re eligible and what you can get if you live:

You might also need to book and attend an interview at your local Jobcentre Plus. You’ll be told if you need to after you apply.

You’ll get your first payment around 5 weeks after applying online if your application is successful.

Start now on the Universal Credit service

What you need to know

Call the helpline to:

  • get help making your claim online
  • make a claim in Welsh

Universal Credit helpline
Telephone: 0800 328 5644
Welsh language (make a claim): 0800 012 1888
Textphone: 0800 328 1344
Monday to Friday, 8am to 6pm
Find out about call charges