You can apply for Universal Credit online.

Before you apply, check if you’re eligible and what you can get if you live:

This service is also available in Welsh (Cymraeg).

You might also need to book and attend an interview at your local Jobcentre Plus. You’ll be told if you need to after you apply.

You’ll get your first payment around 5 weeks after applying online if your application is successful. When you apply, you can ask for an advance if you need help sooner.

Start now on the Universal Credit service

What you need to know

Call the helpline to get help making your claim online.

Universal Credit helpline
Telephone: 0800 328 5644
Welsh language: 0800 328 1744
Textphone: 0800 328 1344
Monday to Friday, 8am to 6pm
Find out about call charges