Guidance

Introducing GOV.UK Verify

GOV.UK Verify is a secure way to prove who you are online. it makes it safe, quick and easy to access services on GOV.UK.

Documents

Details

  • What GOV.UK Verify is

  • How long it takes to verify your identity

  • Companies that can verify your identity

  • Information you need to provide

  • How it’s safe

  • Government services you can use with GOV.UK Verify

  • How to get help

  • Who works on GOV.UK Verify

Published 17 September 2014
Last updated 12 October 2018 + show all updates
  1. Updated the list of companies that users can choose to verify their identities.
  2. Changed instances of 'certified companies' to 'identity providers', which is a more understandable term. 'Certified companies' is still commonly used in the Verify sign-up process, so the term has been included in the first instance.
  3. Updated the times when certified companies can provide user support.
  4. Added a new NHS Business Services Authority service to the list of government services using GOV.UK Verify: Sign in to view your Total Reward Statement.
  5. Updated support numbers for Digidentity, Experian and the Post Office.
  6. Updated with Experian's new support phone number
  7. Updated to explain 'how to sign in to Verify' and to include services that people will be able to use with Verify soon.
  8. Updated the language. Chunked up the text into smaller, more intuitive sections and grouped the services so they're easier to identify at a glance. Removed a logo at the top of the page. Incorporated the support details that were only linked to in a blog post before and updated the 'how Verify works' video.
  9. Added a new service (Disclosure and Barring Service) that's just connected to Verify.
  10. Added Apply for a vehicle operator licence to the list of services that use GOV.UK Verify
  11. The updated 'How GOV.UK Verify works' video has been added
  12. Removed out of date video.
  13. Updated the 'connect your service to GOV.UK Verify' link to go to the new GOV.UK Verify product page
  14. Updated that it takes about 10 minutes to verify, to 15 minutes
  15. Updated that it takes about 10 minutes to verify, to 15 minutes
  16. Added links to 2 new DVLA services using GOV.UK Verify: - Tell DVLA about your medical condition - Renew your medical driving licence
  17. First published.